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Night Shift Dispatcher / Office
Night Shift Dispatcher / OfficeTROYS TOWING INC • Detroit, MI, US
Night Shift Dispatcher / Office

Night Shift Dispatcher / Office

TROYS TOWING INC • Detroit, MI, US
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Benefits / Perks

  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
  • 401k
  • Aflac
  • Life Insurance
  • Legal Shield

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Vehicle Impound releasing. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Great friendly, family work environment.

Responsibilities

  • Receive inbound emergency and non-emergency calls
  • Collect and document information from callers
  • Prioritize calls according to the level of urgency
  • Transmit information to the appropriate person or department
  • Direct response units to appropriate location
  • Monitor status of response team
  • Provide impound information to owners
  • Release impounded vehicles back to owners

    • Qualifications

  • High school diploma / GED
  • Previous experience as a Dispatcher or in a similar position
  • Excellent typing and data entry skills
  • Understanding of best practices and procedures for emergency response situations
  • Strong verbal and written communication skills
  • Highly organized with the ability to multitask and prioritize projects
  • Ability to work well under pressure
  • Be flexible for shifts (mostly day shift, but much be available for afternoons and nights).
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