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Media Control Center Operator (R50018290)

Media Control Center Operator (R50018290)

Fox CorporationTempe, Arizona
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OVERVIEW OF THE COMPANY

Fox CorporationUnder the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including : FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

We believe in the future of entertainment – across all platforms and for all audiences. FOX has always given unfettered access to the moments that have collectively captivated us. The breaking story. The unmissable final. The outrageous touchdown. The shocking cliffhanger. We changed the game on sports and news production. Now we’re looking to change the game again. We are pioneering the future of news, sports, and entertainment in the digital realm. It’s an audacious mission. We’re challenging ourselves to be the first to do it - to disrupt the digital entertainment category and redefine the live experience for the next generation. And we’re doing it by starting from scratch. Think of FOX as a start-up with the backing of a Fortune 500 corporation. You will be part of a new team with full permission to reinvent, disrupt, and build in a highly collaborative and transparent environment. FOX has always been an advocate for the disruptive spirit. And now we’re looking for like-minded people to push the boundaries on what entertainment can mean. Join us to help make the best of sports, news, and entertainment more personal, more immersive, and more interactive than ever before.

ABOUT THE ROLE

The Media Control Center Operator is responsible for supporting the daily transmission of hundreds of inbound and outbound feeds and monitoring distribution platforms. The Media Control Center interacts with Fox Sports, Entertainment, and News team to innovate and test new distribution solutions. This role is part of the Media Operations team, which is responsible for delivering a high-quality viewer experience to millions of viewers across Fox networks, digital platforms, mobile applications, websites, and licensing partnerships. In short, we bring great Fox content to YOU!

ABOUT YOU

  • You are a team player and care about your team's success
  • You are confident to share audacious game-changing perspectives
  • You are excited by new technology and its potential to change how things are done
  • You enjoy being part of an all-star team and working in a start-up environment
  • You are an all-star utility player with the flexibility to cross-train and work in different areas

A SNAPSHOT OF YOUR RESPONSIBILITIES

  • Responsible for QA, monitoring, reporting & incident management across all linear, streaming (OTT), and digital platforms
  • Perform the monitoring and switching of all inbound and outbound transmission systems
  • Perform live transmission signal check-ins with remote production venues during live events
  • Help troubleshoot and fix signal quality and routing issues and incidences according to standard operating procedures
  • Help set up equipment to receive and distribute feeds to and from the media control center
  • Support communication with management teams, affiliates, and other third party or downstream partners
  • Support Business Continuity and Disaster Recovery teams
  • Partner with Live Media, Consumer Products & Engineering, and other Media Operations teams and step in to help in other areas as needed
  • Work closely with all business units and provides world-class customer service support
  • Jump on opportunities to learn new skills, especially in emerging technologies
  • Utilize existing career development programs to advance career
  • Aspire to perform at the highest level to deliver high-quality products
  • Make great contributions to the team and be an all-star team player

    • WHAT YOU WILL NEED

  • Ability to work in a fast-paced environment and make quick decisions
  • Ability to communicate with your team and your customers

    • NICE TO HAVE, BUT NOT A DEAL BREAKER

  • A Bachelor’s Degree is awesome, but not required
  • Knowledge of emerging technologies such as 4K High Dynamic Range, and HDR10+ is a plus
  • Customer service experience is a plus

    • Ll-DM1

    Learn more about Fox Tech at

    foxtechPursuant to state and local pay disclosure requirements, the pay rate / range for this role, with final offer amount dependent on education, skills, experience, and location is $28.75-31.00 per hour. This role is also eligible for various benefits, including medical / dental / vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

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    Control Center Operator • Tempe, Arizona