Information Technology Project Coordinator

NO C2C candidates please :

It's a 6+ months contract with possible conversion to hire. Its an Onsite position.

We are seeking a highly organized, proactive, and solutions-oriented Project Coordinator / Project Manager to join our growing team. This person will play a pivotal role in managing client-facing initiatives, internal projects, and cross-functional implementations. The ideal candidate is a natural problem solver, an excellent communicator, and thrives in a dynamic environment where no two days are the same.

Key Responsibilities

• Program Implementation & Process Management
• Design, implement, audit, and continuously refine programs, workflows, and processes to improve efficiency and service delivery.
• Collaborate with cross-functional teams to identify challenges, troubleshoot issues, and develop scalable solutions.
• Monitor performance metrics and project outcomes to ensure goals are being met or exceeded.
• Project Coordination & Execution
• Lead and manage projects across multiple departments - including client solutions, operations, technical development, and business development.
• Coordinate and track project timelines, milestones, deliverables, and budgets to ensure successful execution.
• Liaise between technical and non-technical teams to translate requirements, align expectations, and ensure seamless communication.
• Audit ongoing technical projects to ensure they are delivered on time, within scope, and meet quality standards.
• Partner with other project managers to align priorities and coordinate interdependent tasks.
• Client Engagement & Onboarding
• Support the client onboarding process by coordinating activities between internal stakeholders and external partners.
• Work closely with the Business Development team to manage prospective clients through onboarding pipelines and launch phases.
• Act as a point of contact for clients throughout project lifecycles, ensuring clear communication, progress updates, and high satisfaction levels.
• Training & Enablement
• Develop and deliver training sessions for internal teams and clients on new programs, tools, and implementations.
• Create and maintain documentation, guides, and playbooks to support adoption and best practices.
• Strategic Projects & Growth Initiatives
• Lead special initiatives such as website enhancements, new software rollouts, and technology integrations.
• Partner with the pharmacy team to showcase services, value propositions, and outcomes to clients through presentations, reporting, or campaigns.
• Assist in planning and coordinating workshops, webinars, client demos, and other key events that support growth and engagement strategies.

Qualifications

Compensation depends on experience but is typically 35-45 / hr on W2