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IT Tech Support Level 1
IT Tech Support Level 1Meyer Distributing • Indianapolis, IN, United States
IT Tech Support Level 1

IT Tech Support Level 1

Meyer Distributing • Indianapolis, IN, United States
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Job Type

Full-time

Description

Description :

Meyer Distributing is looking for IT Tech Support employees to join our Indianapolis, IN team. We are hiring immediately!

Annual Salary for IT Tech Support :

Schedule :

Monday through Friday : 8 : 00 AM - 5 : 00 PM

Requirements for IT Tech support :

  • Basic understanding of networking concepts (TCP / IP, DNS, DHCP).
  • Ability to prioritize tasks and manage time efficiently.
  • Strong problem-solving skills with a proactive and analytical approach.
  • Willingness and ability to learn new systems and technologies.
  • Familiarity with ticketing systems (e.g., Freshservice, Zendesk, Jira).
  • Professional and patient demeanor when dealing with non-technical users.
  • Understanding of IT security practices and data privacy principles.
  • Exposure to Active Directory and Office 365 administration a plus.
  • Ability to troubleshoot common hardware and software issues.

Benefits for IT Tech Support :

  • Medical
  • Vision
  • Dental
  • Disability
  • Life Insurance
  • 401K with Company Match
  • Paid Vacation
  • Paid Holidays
  • Personal Days Available
  • Employee Discount
  • Casual Dress Code
  • Health Savings Account
  • Tuition Reimbursement Options Available

    • IT Tech Support duties include, but are not limited to :

  • Respond to and resolve help desk tickets related to technical issues via phone, email, or in-person.
  • Diagnose and troubleshoot hardware, software, and connectivity issues.
  • Set up and configure new user workstations, mobile devices, and peripherals.
  • Manage user accounts, passwords, and permissions using tools like Active Directory and Office 365.
  • Escalate unresolved issues to Tier 2 support or System Administrators.
  • Maintain accurate documentation of issues, resolutions, and system configurations.
  • Assist with IT projects including system upgrades, patch management, and deployments.
  • Participate in ongoing training aimed at career development into a system administration role.

    • Meyer Distributing is a complete wholesale distributor : automotive, RV / towing, outdoor living, marine, and more. With 85+ locations across the country, Meyer services dealers nationwide. Meyer Distributing are driven to perform - come join our team today!

    military friendly, ITSupport, HelpDesk, Technical Support, Tech Support, IT jobs, IT support jobs, Tier 1 Support, Desktop Support

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    It Support • Indianapolis, IN, United States

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