Cosmetic Liaison

Overview

Position Summary

Our private dental office in Scottsdale AZ is seeking a personable motivated and detail-oriented Cosmetic Liaison to join our growing team. This key position is responsible for managing cosmetic dentistry leads cultivating relationships with potential patients and ensuring a seamless experience from the first inquiry through post-treatment follow-up. The ideal candidate thrives in a sales-driven customer-focused environment and takes pride in creating exceptional experiences that reflect our practices high standards of care.

Compensation & Benefits

Hourly Pay : $26.00 - $30.00 (plus sales incentives)

Benefits Include :

Paid holidays and PTO

401(k) with company match

Team bonus structure

Dental and medical benefits

Professional Growth : Opportunities for training advancement and performance-based rewards.

Schedule

Full-Time (Alternating Weeks) :

Week 1 : Monday-Thursday

Week 2 : Tuesday-Friday

Office Hours :

Monday : 7 : 00 AM - 3 : 00 PM

Tuesday-Thursday : 7 : 00 AM - 4 : 00 PM

Friday : 7 : 00 AM - 2 : 00 PM

Ideal Candidate

Were looking for a confident communicator and proactive professional who takes ownership of the patient experience and enjoys being part of a collaborative high-performing team in a private dental office setting.

Key Responsibilities :

• Lead Management & Sales :

Respond promptly and professionally to all cosmetic dentistry inquiries via phone email and social media

Educate potential clients on cosmetic treatments such as veneers whitening and Invisalign addressing questions and concerns with empathy and clarity

Build trust and rapport with prospective patients to encourage consultations and treatment acceptance

Proactively follow up with leads and track conversions through CRM or lead management systems

Contribute to sales strategy discussions and identify opportunities for improved conversion and patient engagement

Serve as the main point of contact throughout the patients cosmetic treatment journey

Schedule consultations and coordinate appointments for the doctor and team members

Ensure patients are informed prepared and comfortable prior to their visits

Oversee the entire experience from first call to final follow-up guarantee satisfaction and consistency

Collaborate with the marketing team to strengthen referral networks and patient acquisition efforts

Identify new partnership opportunities and community outreach initiatives

Review conversion data and patient feedback to refine outreach and marketing approaches

Conduct post-treatment check-ins to ensure patient satisfaction and build lasting relationships

Encourage ongoing care and promote future cosmetic or restorative services

Collect testimonials and feedback to support marketing initiatives and continuous improvement

Qualifications

3-5 years of proven experience in sales customer service or business development (experience in the dental or cosmetic field preferred but not required)

Strong communication presentation and relationship-building skills

Proficient in multitasking organization and time management

Familiarity with Dentrix or other dental software systems

Self-motivated goal-oriented and professional demeanor

Enthusiasm for aesthetics and patient-centered care

Preferred Skills

Knowledge of cosmetic dental procedures (veneers whitening Invisalign etc.)

Experience with CRM tools and lead tracking systems

Understanding of marketing and referral development strategies

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Key Skills

Presentation Skills,Time Management,Clinical Research,Communication skills,GCP,Infusion Experience,Managed Care,Hospice Care,Conflict Management,Clinical Trials,Research Experience,Home Care

Employment Type : Unclear

Experience : years

Vacancy : 1

Monthly Salary Salary : 26 - 30