Hospitality Manager

Role Overview

At Chili's, our Managers are passionate about hospitality and creating memorable experiences for both Team Members and Guests. We foster a win-together atmosphere that rewards teamwork, and our ideal candidate is enthusiastic about going above and beyond to ensure a fantastic experience.

For decades, we've built a culture of fun at Chili's. While we are focused on achieving excellent business results, we also believe in enjoying the journey. From leading high-energy shifts to exceeding Guest expectations and managing financial performance, our Managers are the heartbeat of our restaurant.

Responsibilities

• Deliver an outstanding Guest experience.
• Support Team Members in upholding operational quality and standards.
• Be self-reflective and accountable, addressing any issues with transparency.
• Encourage open communication between Team Members and Management.
• Guide Team Member behavior by championing restaurant initiatives.
• Lead with both empathy and strategy.
• Drive business success by managing costs through Chili's systems.
• Adhere to our Manager Timeline and execute quality Line Checks.
• Recruit, train, and develop Team Members for growth opportunities.
• Enhance Guest engagement and build community relationships.
• Practice and promote safe food handling procedures.
• Embody and communicate Chili's core beliefs : Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.

About Us

Chili's was established in 1975 and quickly became a leader in the casual dining industry with our signature Big Mouth burgers, house-smoked ribs, delicious fajitas, and hand-shaken margaritas! Our commitment to service, hospitality, and community involvement ensures that we strive to provide the best experience for every Guest, every day.

About You

Compensation : $58,000 - $65,000 yearly