Division Director- Health, Housing and Homeless Solutions

Division Director- Health, Housing and Homeless Solutions

Program / Division : Health, Housing and Homeless Solutions

Reports to : Chief Program / Operating Officer

Work Location : Brooklyn, NY - travel to various locations required

Hours : Full Time

Salary Range : $120,000- $130,000

The Division Director is a critical, highly visible leadership position, requiring exceptional management expertise and a proven, successful track record working with or for government entities, foundations, and nonprofit organizations providing human services.

The Director must be highly adaptive, resourceful, and mission-driven, adept at navigating transformational change in service delivery and responding effectively to evolving government priorities. This role demands a commitment to innovative problem-solving and finding creative, sustainable solutions that enhance service quality and reach within the community. The Division Director must be a hands‑on strategic thinker, a planner, and a problem solver with substantial experience in community-based services. The Division Director must have a proven ability to effectively manage a professional staff and oversee a sophisticated financial operation, leading and directing teams adeptly through organizational change.

Excellent communication and relational skills are paramount. The Director must be equally comfortable and skilled in communicating empathetically with the people who receive services and their families, as well as in training staff, and making compelling presentations before corporate executives, elected officials, public agency administrators, and community stakeholders.

Position Responsibilities

• Provide consistent supervision and management to ensure all aspects of program services are delivered at the highest quality to clients from vulnerable populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values. Serve as a role model to all stakeholders;
• Oversee compliance, management and operation of homeless shelters, supportive housing programs, and street outreach programs ensuring contractual targets and outcomes are met;
• Required to be on call 24 hours a day / seven days a week in case of emergencies;
• Supervise Direct reports that could include Deputy Division Director, Compliance Director, Program Directors and Nurse Practitioner;
• Manage division’s overall budget and oversee management of program budgets;
• Oversee and facilitate division staff members’ effective use of data management systems and others as required by contracts;
• Ensure programs are safe, effective and designed to achieve measurable goals in line with Code of Conduct for Custodians of People with Special Needs, BCS mission and Core Values and strategic plan;
• Evaluate progress toward goal attainment and adjust programs as needed to achieve contractual targets and obligations;
• Assist in the development of proposals for funding and new program development, including building relationships with appropriate stakeholders;
• Participate in cross agency working groups and committees to achieve agency goals;
• Proactively identify and address emerging needs critical to achieving division and agency strategic goals, in addition to carrying out other executive duties as necessary.

Qualifications

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities

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