Tech Support/ IT Support - Only LocalProdware Solutions • Des Moines, Iowa, United States
Tech Support / IT Support - Only Local
Prodware Solutions • Des Moines, Iowa, United States
job_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionCoordinate and lead weekly standup meetings with project team Responsible for hardware and inventory management, including Laptops, iPads, docking stations, display cables, mice, etc. Facilitate the shipping / receiving of hardware, including boxing / unboxing equipment and coordination / communication of equipment delivery. Communicate and coordinate with office contacts and project team to organize Field Office PC Replacements; including office and travel logistics. Organize and maintain calendars for key activities and project milestones. Maintain a high level of customer service by answering business partner’s calls, emails, and instant messages. Working Conditions : Must be able to move 35 pounds as a physical requirement of the position. Here are some the tools and technologies they may utilize in this role :
Job Title : Tech Support / IT Support
Duration : 12+ Months
Location : Des Moines IA 50392
Qualifications :
- Associate’s degree required (Bachelor’s preferred or equivalent work experience.)
- Relevant internship or experience in an IT customer service or IT support role or related experience is recommended.
- Self-starter and able to work in a professional manner.
- Excellent written and verbal communication skills
- Possess strong problem-solving and big picture / conceptual skills.
- Strong planning, organizational, analytical, decision-making, communication and time management skills required.
- Effectively work independently and as a member of a team.
- Detail oriented
- Must have the desire and ability to learn new technology and continuously grow. Including the ability to work with people at all levels and collaborate with both IT and non-IT partners.
- Must be able to maintain a high degree of accuracy and confidentiality.
- Basic knowledge of insurance and financial services products preferred.
Responsibilities :
o Windows OS
o Microsoft Office
o Laptop / Desktop / iPad
o Device Management - Microsoft Azure / Intune
o Client proprietary software
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It Support • Des Moines, Iowa, United States
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