Air Export Specialist - Atlanta, GA

Air Export Specialist - Atlanta, GA

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DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. As an Air Export Specialist you will be responsible for the movement of our customer's air export shipments. You will be the main point of contact for coordination between customer's shipment exports and shipping carriers.

Key Responsibilities :

Completes coordination between all applicable parties for all air export shipments for our customers; ensures timely bookings with airline on customer behalf

Prepares export documentation in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill and any other documents required by the customer

Compliant filing of AES (automated electronic system) export customs

Responsible for timely completion of export documents and coordinate with both customer and / or warehouse for timely delivery of cargo

Communicates regularly with customer in regards to customer's shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates

Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.

Ensure customer profiles are accurate and updated

Meet all KPI's assigned and audited by the Control Tower

Skills / Requirements :

1+ year experience in the transportation, logistics, or freight forwarding industry; air export experience preferred but not required

Must be 18 years of age or older

Exceptional customer service skills

Detail oriented and strong follow-up skills

Proficient with Microsoft office (Word, Excel, Outlook)

Cargo Wise systems knowledge is a plus

Pay Range : $21.32 - $28.43 / hr. (Based on Experience)

Location : Atlanta, Georgia

Job Code : Operations Specialist

Company : DHL