Engagement ManagerCognition+ • San Francisco, CA, United States
Engagement Manager
Cognition+ • San Francisco, CA, United States
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionDegree in a STEM field Proven track record in strategic, enterprise‑facing roles and building and expanding client relationships Strong technical acumen and ability to build deep relationships with both technical leadership and end users Structured, analytics‑driven problem solver Thrives in ambiguous, fast‑changing environments — moves quickly and grows quickly Demonstrated ability to learn exceptionally fast Have successfully been part of complex enterprise teams, especially sourcing and managing account growth Have worked as a software engineer, SE, technical account manager, or other technical role Previously founded a startup or were involved in the early stage of a high‑growth startup Are a competitive, highly ambitious person who loves working in high‑intensity environments
We are an applied AI lab building end-to-end software agents. Cognition is the maker of Devin, the first AI software engineer, and we are building collaborative AI teammates that enable engineers to focus on more interesting problems and empower engineering teams to strive for ambitious goals.
Cognizant’s founding team includes world‑class competitive programmers, former founders, and leaders from top AI companies such as Scale AI, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin is just the first step — our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason through real‑world tasks, consider joining us.
About the Role
Engagement Managers (EMs) at Cognition are technically oriented strategic operators who drive deep adoption and success across our most important enterprise accounts. You’ll be responsible for growing consumption within strategic customers by ensuring they achieve exceptional outcomes with Devin, act as a trusted advisor to senior leaders, and design and execute engagement plans that unlock organic, scalable growth and transformative enterprise value.
Responsibilities
- Drive consumption within our largest accounts by identifying new opportunities for Devin to contribute to engineering goals
- Oversee onboarding and rollout to thousands of engineers, ensuring successful deployment
- Apply world‑class analytical and technical program management skills to support customer executives and teams, particularly with value realization and tracking
- Build centers of excellence within accounts and empower them through tailored enablement programs
- Own the rollout and adoption of new features and capabilities within your accounts
- Create effective feedback loops between customers, product, and engineering
- Identify technical risks, dependencies, and constraints early; develop mitigation strategies and contingency plans in partnership with Deployed Engineers
Requirements
You might excel if
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