Website Author (ADA)

The role involves creating, editing, and maintaining website content to ensure clarity, accuracy, and accessibility for a diverse audience. A key responsibility is implementing ADA and WCAG (Web Content Accessibility Guidelines) standards across content structure, language, and navigation to meet legal and ethical accessibility requirements. The position includes conducting regular accessibility audits using both automated and manual tools to identify and resolve issues. Collaboration is essential, as the role works closely with web developers, UX designers, project managers, and legal teams to embed accessibility throughout the content lifecycle. Additional duties include writing effective alternative text for images, providing transcripts and captions for multimedia, and ensuring interactive elements are accessible via screen readers and keyboard navigation. The role also requires maintaining documentation of accessibility checks, remediation efforts, and compliance status for audits. Participation in usability testing with individuals who use assistive technologies is expected to gather feedback and enhance user experience. Finally, the position involves educating staff and stakeholders on the importance of web accessibility and ADA compliance through training and advocacy.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy :

Required Skills & Experience

Bachelor's degree in Web Design, Communications, IT, English, or related field (or equivalent experience)

• Flexible on degree
• Strong knowledge of accessibility standards including ADA, Section 508, and WCAG 2.1+
• Proficiency in HTML, CSS, basic JavaScript, and accessibility testing tools (e.g., WAVE, Axe, Lighthouse)
• Experience with CMS platforms like WordPress, Drupal, or Sitecore, including accessibility plugins
• Excellent written and verbal communication skills for technical and non-technical audiences
• High attention to detail for editing and ensuring compliance in published content
• Strong problem-solving skills to identify and resolve accessibility barriers
• Empathy and commitment to inclusive digital experiences and accessibility advocacy

Nice to Have Skills & Experience

Bachelor's degree in Web Design, Communications, IT, English, or related field (or equivalent experience)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.