THIS IS DISPATCH 3 DAYS Support
Scope anticipated :
Day 1 – Pre-deployment site visit (Estimated 3 hours) - estimate 1 week before go-live date
Objective : Prepare and stage network devices for onsite deployment, ensuring readiness for the move day. This will occur 1 week before go-live date.
Activities :
- Confirm rack is installed and grounded
- Confirm UPS is connected - Mount in the rack, configure IP address, subnet mask, and default gateway, and connect to the network (if managed).
- Confirm room looks clean and ready for go-live date
- Confirm all patch panels are installed and connected
- Confirm all WAPs are installed
- Confirm all material are ready for installation date
- Cables
- Carts
- Provide checklist of any deficiencies to the Project Manager and send pictures of site in current state
Deliverables :
Complete a walkthrough of the site and confirm the location is ready for go-live day activities. Send checklist of deficiencies to address to Project Manager (if any)Day 2 - Go-live Day Activities (Estimated 5 hours) - go-live date
Prepare New Site Router :Unpack, mount in the rack, connect power and cables, and retain packaging for legacy equipment transport.Prepare New Site Switch :Unpack, mount in the rack, connect power and cables, and retain packaging for legacy equipment transport.Network Equipment Relocation (Wiring Closet) :Remove and label the router, switch, UPS, and DIGI from the legacy rack.Package all equipment for shipment to the new site.Printer Relocation (if required) :Disconnect the network printer from the network.Transport equipment to the new building using provided carts.Equipment Installation at New Site :Reinstall and reconnect equipment, including two access points, the network printer, Digi and reconnection of Video conferencing equipment.Network cabling – Connect all cables per the cabling diagram.Work with Remote resource to confirm connectivity of hardware installed & install DIGISend pictures of hardware connections and labels to Project ManagerDay 3 - Post-Implementation (4 hours) - day after go-live date
Objective : Provide remote and onsite support to review site and address immediate needs on any identified issues
Activities :
Post Go-Live Support : (Estimated 4 Hours).
Deploy smart hands resources onsite to assist IT staff with final validations and adjustments.Test the site to make sure all network hardware is working as intendedIdentify any potential issues and create working list for network team to completeConfirm full functionality from a network perspectiveVerify proper cable connectionsDeliverables :
Compile list of any deficiencies and provide to remote resource to addressConfirm site is operationalProvide project Manager update of any identified issues to be addresse