Benefits Administrator

Benefits Administrator

The Benefits Administrator plays a vital role in supporting CCV's staff by managing and optimizing employee benefits programs. This position ensures that all benefits offerings align with CCV's values, meet compliance standards, and contribute to a healthy, engaged workplace culture. The ideal candidate will be detail-oriented, compassionate, and committed to serving others through excellence in administration.

Key Responsibilities

• Administer and manage all employee benefits programs including health, dental, vision, life insurance, disability, retirement plans, and wellness initiatives.
• Serve as the primary point of contact for benefits-related inquiries, providing clear and empathetic guidance to staff.
• Oversee and coordinate employee leave of absence programs and workers' compensation claims, ensuring compassionate support and compliance with applicable laws and church policies, while collaborating with ministry leaders and external providers to facilitate smooth transitions and timely case management.
• Coordinate annual open enrollment processes and ensure timely communication and documentation.
• Maintain compliance with federal, state, and local regulations (e.g., ACA, ERISA, HIPAA).
• Partner with payroll to ensure accurate benefits deductions and reporting.
• Evaluate and recommend improvements to benefits offerings based on staff feedback, industry trends, and cost containment.
• Liaise with vendors and brokers to manage contracts, resolve issues, and ensure service quality.
• Support onboarding and offboarding processes with benefits-related tasks and education.
• Perform regular billing reconciliation to ensure accuracy between vendor invoices, internal records, and payroll deductions; investigate and resolve discrepancies in a timely and professional manner.
• Drive continuous process improvement in the benefits space by leveraging technology and AI to automate routine tasks, streamline workflows, and enhance the employee experience through smarter, data-informed solutions.

Character & Chemistry

Competency

Education & Experience