Resident Relations Specialist

Our Resident Relations Team Members pride themselves on the impeccable customer service and problem-solving techniques they provide to enhance the entire experience of current and future residents. The goals of  Resident Relations Specialist  will focus on resident retention and experience and manage the entire resident renewal process to maximize the number of renewals at your community.

If you are an  ambitious problem-solving customer service and  sales professional who rises to a challenge and takes pride in providing great experience to  consistently exceed your goals we want you on our team!

Where You Will Work

You will work at  The Summit Apartments our 141-unit community just minutes from Old Town Alexandria in  Alexandria VA.

Check it out here :   We Offer

AIR offers attractive compensation packages that reward performance including :

• Expected base pay rate of $18.00 - $20.00 per hour Monthly Lease Renewal Commissions.  You will be provided a base pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• 25% Rent Discount  at any AIR community.

Option to live onsite with zero commute or at a nearby AIR community.

You will  keep all your benefits  (including your 25% rent discount) during this unpaid break while you refresh and recharge during the holiday season! During your time off the opportunities are endless; take vacations follow passions spend time with loved ones volunteer or take a seasonal holiday job. Then come the start of peak season be ready to return and do it all again!

What You Will Do

Qualifications : Who You Are

What You Have

Additional Information :

Benefits

Application Deadline :   The  initial deadline  for applications is 11 / 25 / 2025 . Applications submitted after this date may still be considered on a rolling basis until the position / program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references a four-panel  drug screening that   excludes marijuana testing employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Remote Work : No

Employment Type : Full-time

Key Skills

Customer Service,CFA,Ethernet,Fiber,Anesthesia

Experience : years

Vacancy : 1