Communications Senior Associate

Chase is on a multi-year journey to transform the way it works and to accelerate the delivery of innovation and change. Our Technology and Product & Experience organizations are at the heart of this work. We’re looking for a talented Communications individual to join the Consumer and Community Banking Technology and Product & Experience Communications team to develop and deliver communications strategies that reach across CCB’s Technology and Product & Experience organizations and line of business employees. You’ll help to inspire and motivate our teams while on the journey with strong skills in technical writing and ability to simplify complex concepts.

As a Communications Senior. Associate within the Consumer & Community Bank team you will join a respected and high-performing group treated as trusted counselors on Communications strategy. Your focus will be on Technology, but will be expected to share in the support for Product & Experience as needed. You will also dive deep to understand business needs and how best to communicate progress of goals across stakeholders. In addition, you will use your writing skills to tell stories that move people and can manage multiple projects with a close eye on the data to make sound recommendations.

Job responsibilities

• Lead Communications strategy for special projects or programs in Technology, including AI.
• Distill complex data or concepts for clear and concise technical writing.
• Support at least one senior executive with communications needs, including executive messages, site visits, presentations and town halls, in order to connect with their teams and advance business goals.
• Create and execute strategic communications plans, including measurement of success.
• Develop and manage communications tactics and channels as needed to support the strategy.
• Seek out and write interesting and compelling stories with a human connection.
• Partner with internal / external partners to drive innovation, new ideas and better ways of communicating.
• Stay current with and providing guidance on emerging communication methods, patterns, techniques and technologies / tools.
• Identify areas of efficiency and ways to execute these responsibilities more simply and effectively.

Required qualifications, capabilities, and skills

Preferred qualifications, capabilities, and skills