Job Description :
A career as a Cyber Security Technician III at GDIT means owning every opportunity to help support and advance our clients’ missions. At GDIT, cyber security is embedded into every aspect of what we do and we’re constantly evolving our cyber solutions to overcome our clients’ biggest challenges. This role will be hybrid based out of Bossier City, LA.
HOW CYBER SECURITY TECHNICIAN III WILL MAKE AN IMPACT
- Monitors and reports on call volumes, alarm responses, and incident reports to ensure appropriate levels of service are met
- Identifies and responds to incidents, to prevent or limit damage to assets, and report incidents
- IDS monitoring and analysis, network traffic and log analysis, prioritization and differentiation between potential intrusion attempts, determination of false alarms, insider threat and APT detection, and malware analysis
- Carries out triage on security events, coordinates incidents with Incident Management Team, IT operations, network engineering, and application teams
- Coordinates the development of reports from the SIEM, NIDS, and HIDS
- Provide updates to the daily security operations briefing
- Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and / or outside customer computer hardware, software, network, system / application access, and telecommunications systems.
- Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.
- May route calls to product line specialists, application, or system support specialists.
- Maintains and updates records and tracking databases.
- Alerts management to recurring problems and patterns of problems.
WHAT YOU’LL NEED TO SUCCEED :
HS / GED and 3+ years of relevant experience or equivalent years of experienceHelp / Service Desk / Call Center experienceFamiliarity w / security practices and networking, ticketing, and reportingAbility to obtain and maintain a Public TrustSecurity+ certification is required to start.ITIL v4 required within 90 days of hireUS Citizenship is required due to the client and nature of the workNICE TO HAVE :
BA / BS degreeSecurity Tools experience such as Tenable, MacAfee ePO, Splunk, Palo Alto, Forescout, RSA Netwitness as well as platform experience such as Linux and WindowsGDIT IS YOUR PLACE :
401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidaysThe likely hourly rate for this position is between $22.75 - $27.65. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours :
40
Travel Required : None
T elecommuting Options :
Hybrid
Work Location : USA LA Bossier City