Job Description
Job Description
Description : Position Summary
The Case Coordinator is responsible for the day-to-day operations of new cases. This person reports directly to the Intake Manager and acts under his or her direction.
Essential Duties / Responsibilities :
- Collect list of new cases opened and input data into case management software following established procedures and turnaround time
- Locate and review police reports for accurate information
- Create client files and distribute to appropriate Attorney / Paralegal team
- Scan and attach documents to client file in case management software
- Edit documents, scan and fax
- Add providers from spreadsheet into case management software
- Interact with firm investigators and doctors’ offices
- Answer phones in a high-volume call center
- Regular, consistent, punctual attendance
- Other duties as assigned
Requirements :
Required Skills / Abilities :
Coordination skill to operate office phone, headphones, printers and calculators. Use of computers and related software applications.Highly proficient in MS Outlook, Word and Excel.High command of English grammar, usage, punctuation, and spelling. Exceptional communication skillsAbility to work well under pressure and to exercise good judgmentStrong attention to detail, organized and able to multitask and prioritize workloadEducation and Experience :
High School Diploma preferredHigh volume phone, call center and / or law firm experience is preferredMust type no less than 45 WPMPrior case management experience preferredThis is a Full-time in-office position Monday - Friday
Kisling, Nestico & Redick is an Equal Opportunity Employer