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Case Coordinator

Case Coordinator

Kisling, Nestico & RedickFairlawn, OH, US
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Job Description

Job Description

Description : Position Summary

The Case Coordinator is responsible for the day-to-day operations of new cases. This person reports directly to the Intake Manager and acts under his or her direction.

Essential Duties / Responsibilities :

  • Collect list of new cases opened and input data into case management software following established procedures and turnaround time
  • Locate and review police reports for accurate information
  • Create client files and distribute to appropriate Attorney / Paralegal team
  • Scan and attach documents to client file in case management software
  • Edit documents, scan and fax
  • Add providers from spreadsheet into case management software
  • Interact with firm investigators and doctors’ offices
  • Answer phones in a high-volume call center
  • Regular, consistent, punctual attendance
  • Other duties as assigned

Requirements :

Required Skills / Abilities :

  • Coordination skill to operate office phone, headphones, printers and calculators. Use of computers and related software applications.
  • Highly proficient in MS Outlook, Word and Excel.
  • High command of English grammar, usage, punctuation, and spelling. Exceptional communication skills
  • Ability to work well under pressure and to exercise good judgment
  • Strong attention to detail, organized and able to multitask and prioritize workload
  • Education and Experience :

  • High School Diploma preferred
  • High volume phone, call center and / or law firm experience is preferred
  • Must type no less than 45 WPM
  • Prior case management experience preferred
  • This is a Full-time in-office position Monday - Friday

    Kisling, Nestico & Redick is an Equal Opportunity Employer

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    Case Coordinator • Fairlawn, OH, US