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Collision Estimator

Collision Estimator

Chapman Collision Centers and Used Cars TucsonTucson, AZ, US
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At Chapman Collision Center, we are committed to making the repair process as simple and stress-free as possible for our customers.

We are looking for an experienced Collision Estimator to help our team deliver the best possible collision repair experience to our clients, acting as a liaison between customers, insurance companies, and other members of the body shop.

Our ideal candidate will be knowledgeable about the vehicle repair process and working with insurance companies, empathetic, and a great relationship builder.

If this sounds like you, come join our team!

What We Offer :

  • Competitive Compensation! Base salary ranging from $40,000 - $50,000 per year based on experience, plus commission.
  • Professional Development : Access ongoing training and growth opportunities to advance your career.
  • Supportive Team Environment : Join a collaborative team where your contributions are valued.
  • Employee / Family Discounts : Enjoy discounts on vehicle purchases and services for you and your family.
  • Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing :

  • Comprehensive Health Coverage : Essential medical, dental, and vision plans with low-cost premiums and minimal out-of-pocket costs.
  • Onsite Nurse Practitioners : Access healthcare services and wellness support conveniently at work.
  • Flexible Spending Accounts (FSAs) : Save on healthcare and dependent care expenses with pre-tax dollars.
  • Affordable Life and Disability Insurance : Cost-effective plans providing financial security for you and your loved ones.
  • Employee Assistance Program (EAP) : Free, confidential support for personal and professional challenges, including counseling and financial advice.
  • 401(k) Retirement Plan : Competitive matching contributions and tax advantages to help grow your retirement savings.
  • Generous Paid Time Off (PTO) : Time off to recharge and maintain work-life balance.

    • Core Responsibilities :

  • Greet customers, check in vehicles and educate the customer on the repair process.
  • Evaluate damaged vehicles to determine extent of structural, body, mechanical or interior damage and go over the damages with technicians.
  • Determine feasibility of repair vs.

    • replacement of parts, such as bumpers, fenders, and doors.

  • Write complete and accurate estimates, invoice repairs, and order parts.
  • Prepare insurance forms to indicate repair cost estimate and recommendations.
  • Finalize repair tickets and follow up with insurance companies for final payment.
  • Keep customers informed throughout the repair process, providing regular updates and estimated completion times.

    • Desired Qualifications and Experience :

  • A minimum of 1 year of prior collision estimator experience is required ; familiarity with Mitchell & CCC1 estimating software preferred .
  • Knowledgeable about insurance company guidelines.
  • Strong customer service background with the ability to think from the customer’s perspective and show empathy for their situation.
  • Reliable and motivated with a positive, team-oriented attitude.
  • Excellent written and verbal communication and organizational skills.
  • Must have a valid driver’s license and clean driving record.
  • Must pass a pre-employment background check and drug screen.

    • Hours and Work Environment :

    This role requires working in an office environment, frequently working with technicians in our climate-controlled shop, and occasionally maneuvering around or under vehicles to assess damages.

    Hours are Monday – Friday 7 : 30am to 5 : 30pm.

    To Apply : If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.

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    Collision Estimator • Tucson, AZ, US