Operations Site Lead

Transdev Operations Site Lead

Overview : The Operations Site Lead is responsible for assisting in oversight of the operations. They will act as the liaison between Transdev Management and Transdev employees. They are responsible for oversight of daily tasks by the Fleet Deployment Specialists, Site Coordinators, and Driverless Roadside Assistance Specialists to ensure efficient delivery of the missions requested by our Clients. The Site Lead is responsible for assisting in creating the weekly schedule, documenting issues, escalating appropriately, and upholding all company policies. Operations Site Leads are expected to also provide clear, concise, professional, and accurate feedback to direct reports.

Transdev is proud to offer a competitive compensation package of minimum $28.00 - maximum $34.00. Benefits include : vacation, sick days, holidays, and other standard benefits : 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities :

• Operate and maintain Transdev's high standard of safety
• Be the deputy for technology by communicating courteously with management, clients, engineers, and the public
• Ensure delays in service are recorded and communicated and handle all accidents or breakdowns appropriately
• Respond to system emergencies and investigate and complete accident reports, incidents, safety escalations, and customer complaints
• Monitor and record employee absence and tardiness
• Conduct applicable shifts pre-brief and debrief meetings, communicating announcements
• Support the operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders
• Coordinate, monitor and supervise the activities of subordinates
• Ensure compliance throughout the division to global process standards and work on continuous improvement initiatives
• Maintain high degree of confidentiality of all information
• Application of policies, procedures, and standards throughout includes taking personal responsibility for the safety of self and others
• Ensuring timely shift start and efficient vehicle deployment
• Responsible for covering any day to day operational needs in case of call outs or staff shortage
• Ensure the Transdev managed fleet of vehicles remain operational by being responsible for day-to-day maintenance, procuring supplies, and maintaining relationships with third party vendors
• All other duties as required

Required Knowledge Skills and Abilities (KSAs) :

Required Education and Experience :

Preferred Education and Experience :

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as pursuant to the Americans with Disability Act.

Transdev is an Equal Employment Opportunity (EEO) employer. Applicants will be considered based on qualifications and without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status.