Senior Account Manager - Engineering Sales

NLIGHTCamas, Washington

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Description

Who We Are At nLIGHT, we are constantly on the cutting-edge of laser technology in a massively growing market. We are a leading provider of high-power semiconductors and fiber lasers for industrial, microfabrication, and aerospace & defense applications, to name a few. Our lasers are changing not only the way things are made, but also changing the things that can be in Camas, Washington, nLIGHT is a publicly listed company (NASDAQ : LASR). Summary This position is a dynamic, growth-oriented opportunity to participate in the rapidly evolving, technology-oriented market of high-powered laser diodes. We are looking for a highly motivated sales professional who is eager to bridge across all facets of a leading high technology company to support our key diode customers. Additionally, this position will interact regularly with senior and executive management. Functions

Lead and grow key sales accounts, as measured by customer satisfaction indicators, market share, revenue, and profit.
Employ best-in-class large account management practices, managing relationships, tactical and strategic initiatives through customer, Distributor and internal meetings.
Lead cross functional account teams to qualify new opportunities, to mature opportunities through sales funnel, and execute on won business
Partner with Product Management to define roadmap, technical specifications based on industry vision, customer needs, market trends, and technological advances.
Drive effective forecasting, pricing, specification documentation, supply agreement, & post sales support.
Drive account business reviews at executive level communication, KPIs, dashboard
Identify and manage risks – escalate issues, establish mitigation actions, and drive to resolution to protect our customer’s and business interests
Participate in trade shows, conferences, and other industry events

Qualifications

BS in Engineering, Physics, Chemistry, or Material Science required. Advanced technical / business degrees preferred.

6+ years in technical roles (development, process, product, quality engineering) required, preferably related to semiconductors or similar high precision technologies.

5+ years of customer facing account or sales experience with progressive responsibilities.

Excellent communication and situational skills with our global and diverse customer base

Proficient at aligning technical needs of customers with nLIGHT functional capabilities to comprehensively support delivering Quality and robust solutions

Strong critical thinker, proficient problem solving skills using structured methodologies (e.g. 8D)

Strong passion for product experience enabling succinct communication between our highly technical customers & internal teams

Experience using ERP and / or CRM systems, data analytics

Ability to lead in matrix organization with assertive management skills

Support sales related business process continuous improvement, and ISO compliance

Prior experience in developing and manufacturing volume high precision hardware or knowledge of DFM, six sigma, lean a bonus

Ability to travel domestically and internationally, estimated

nLIGHT is proud to offer comprehensive COMPENSATION AND BENEFITS : Pay rate is based on qualifications :

Key Account Manager : $120,000 - $150,000 annual base salary

Senior Key Account Manager : $135,000 - $165,000 annual base salary

Other Compensation and Benefits

Target Cash Bonus of 6% - 8% of earned wages

Eligible for Restricted Stock Unit grants

4 weeks of Paid Time Off per year

10 paid Holidays

Eligible for health benefits on the 1st day of the month after your start date

Medical, Dental and Vision Benefits, including prescription and orthodontia with employee-paid premiums as low as $40.00 per pay period

Flexible Spending and Health Savings Accounts

Employee Stock Purchase Plan

401(k) with company match and immediate vesting

Company paid Short-Term and Long-Term Disability, and Life & AD&D Insurance

Employee Assistance Program

Aflac Supplemental Insurance

Paid Bereavement Leave and Jury Duty

Tuition Assistance Program

Pet Insurance

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Senior Engineering Manager • Camas, Washington