Cybersecurity Engagement ManagerTata Consultancy Services • Cary, NC, United States
Cybersecurity Engagement Manager
Tata Consultancy Services • Cary, NC, United States
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job_description.job_card.job_description13+ years of relevant experience Bachelors degree with preferred specialization in Cyber or information Security Good knowledge of Banking, Financial Sector, and Insurance industry Ability to quickly learn new technologies Certifications : CISSP / CCSP Experience in Onsite / Nearshore / Offshore delivery model to ensure successful program and service delivery is a plus Ability to build customer trust and act as Trusted Cyber Security technology partner Ability to understand customer business problems, look for opportunities and convert it into mutually valuable programs. Deep understanding of Revenue growth and management Good office skills including PowerPoint, word and excel Possess strong analytical thinking and critical thinking skills; and a proven ability to propose and win Cyber Security programs Must be able to work independently with minimal guidance and supervision Detail oriented with strong communication and interpersonal skills Excellent business problem-solving skills; Ability to influence others and negotiate Ability to communicate and lead discussions at all levels of customer organization Ability to represent during RFP defense and solutioning Ability to work in a Global operating model Must be a go-getter with ownership mindset Ability to build trust with all stakeholders Have Strong business acumen and customer centric mindset Ability to take decisions with a Win-win outcome Ability to create strategy and plan Must have learning aptitude and keep close to current technologies Have a Leadership mindset to ensure self and team growth Be a leader, have strategic thinking and ability to come up with improvements in current ways of working, improve and forge new relationships Strong Governance and ability to setup accountability
TCS is seeking a Cybersecurity Engagement Manager who will be responsible for Overall Cyber Security sales, revenue growth, upsell and cross-sell, Customer stakeholder management. The candidate will need to possess Cyber Security technical knowledge along with soft skills, with expertise in two or more cyber domains - IAM, MDR, Cloud Security, EVM, GRC, Network Security, Data Security etc. Experience in Cyber Security Sales, Consulting, Delivery, Operations, and revenue management is expected.
Responsibilities Include :
- Overall owner and accountable for CSP growth within ISU
- Forge customer relationship and setup regular connect to ensure business development and growth with external and Internal customer stakeholders
- Ensure Delivery Excellence and meeting of customer satisfaction targets
- Work with various stakeholders on RFI / RFPs to ensure complete understanding of scope of work, alignment with SoW for Delivery
- Govern and advise on Program delivery plan development, resource loading plan, onboarding plan
- Forecast and track revenue targets
- Ensure understanding of Customer requirements, position / job description, Activities to be undertaken
- Plan for contingency and manage customer expectations
- Identify red flags and escalate to right stakeholders within time to contain and fix brewing issues
- Deliver and present solutions to various level of stakeholders including C-suite
- Facilitate a culture of trust
- Provide guidance and be a mentor to team members
- Identify and groom Cyber Security leaders
- Monitor and tracks team member performance
- Provide continuous feedback and opportunities for continuous improvement
Qualifications :
Behavioral
Salary Range : $123,500-$164,450 a year
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Engagement Manager • Cary, NC, United States