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Cybersecurity Engagement Manager
Cybersecurity Engagement ManagerTata Consultancy Services • Cary, NC, United States
Cybersecurity Engagement Manager

Cybersecurity Engagement Manager

Tata Consultancy Services • Cary, NC, United States
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TCS is seeking a Cybersecurity Engagement Manager who will be responsible for Overall Cyber Security sales, revenue growth, upsell and cross-sell, Customer stakeholder management. The candidate will need to possess Cyber Security technical knowledge along with soft skills, with expertise in two or more cyber domains - IAM, MDR, Cloud Security, EVM, GRC, Network Security, Data Security etc. Experience in Cyber Security Sales, Consulting, Delivery, Operations, and revenue management is expected.

Responsibilities Include :

  • Overall owner and accountable for CSP growth within ISU
  • Forge customer relationship and setup regular connect to ensure business development and growth with external and Internal customer stakeholders
  • Ensure Delivery Excellence and meeting of customer satisfaction targets
  • Work with various stakeholders on RFI / RFPs to ensure complete understanding of scope of work, alignment with SoW for Delivery
  • Govern and advise on Program delivery plan development, resource loading plan, onboarding plan
  • Forecast and track revenue targets
  • Ensure understanding of Customer requirements, position / job description, Activities to be undertaken
  • Plan for contingency and manage customer expectations
  • Identify red flags and escalate to right stakeholders within time to contain and fix brewing issues
  • Deliver and present solutions to various level of stakeholders including C-suite
  • Facilitate a culture of trust
  • Provide guidance and be a mentor to team members
  • Identify and groom Cyber Security leaders
  • Monitor and tracks team member performance
  • Provide continuous feedback and opportunities for continuous improvement

Qualifications :

  • 13+ years of relevant experience
  • Bachelors degree with preferred specialization in Cyber or information Security
  • Good knowledge of Banking, Financial Sector, and Insurance industry
  • Ability to quickly learn new technologies
  • Certifications : CISSP / CCSP
  • Experience in Onsite / Nearshore / Offshore delivery model to ensure successful program and service delivery is a plus
  • Ability to build customer trust and act as Trusted Cyber Security technology partner
  • Ability to understand customer business problems, look for opportunities and convert it into mutually valuable programs.
  • Deep understanding of Revenue growth and management
  • Good office skills including PowerPoint, word and excel
  • Behavioral

  • Possess strong analytical thinking and critical thinking skills; and a proven ability to propose and win Cyber Security programs
  • Must be able to work independently with minimal guidance and supervision
  • Detail oriented with strong communication and interpersonal skills
  • Excellent business problem-solving skills; Ability to influence others and negotiate
  • Ability to communicate and lead discussions at all levels of customer organization
  • Ability to represent during RFP defense and solutioning
  • Ability to work in a Global operating model
  • Must be a go-getter with ownership mindset
  • Ability to build trust with all stakeholders
  • Have Strong business acumen and customer centric mindset
  • Ability to take decisions with a Win-win outcome
  • Ability to create strategy and plan
  • Must have learning aptitude and keep close to current technologies
  • Have a Leadership mindset to ensure self and team growth
  • Be a leader, have strategic thinking and ability to come up with improvements in current ways of working, improve and forge new relationships
  • Strong Governance and ability to setup accountability
  • Salary Range : $123,500-$164,450 a year

    #LI-MM6

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    Engagement Manager • Cary, NC, United States

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