Mortgage Loan Assistant

Job Description

Performs a broad variety of administrative support functions for assigned Mortgage Loan Originator(s) up to the time of application submission into Mortgage Operations. This support may include following up with borrowers for the collection of required documentation, responding to borrowers questions related to loan status, and may assist operations partners in relation to specific loan requests. Utilizes supplied Marketing tools to assist in growing the assigned Mortgage Loan Originator's (or Originators') book of business. Actively participates in all required corporate and business line training. Responsible for providing excellent customer service that positively impacts the customer experience with U.S. Bank. Establishes and maintains good working relationships with other departments within U.S. Bank Home Mortgage and U.S. Bank overall. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

Location : remote in Illinois only

Basic Qualifications - High school diploma or equivalent - Minimum one year of experience in administrative support activities

Preferred Skills / Experience - Good verbal and written communication skills - Ability to manage multiple tasks / projects and deadlines simultaneously - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications - Previous sales support experience preferred

• Previous Mortgage Loan Originator or Mortgage Loan Assistant experience
• Experience in processing mortgage loan documents from execution to closed and funded
• Experience in managing a pipeline with a high level of accuracy
• Remote in the state of Illinois only

Benefits : Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $20.00 - $22.50