Operations Supervisor

Overview

As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers’ freight in an error-free manner.

Responsibilities

• Compile production and service records and measure conformance to standards
• Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
• Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
• Set up appointment freight deliveries
• Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
• Maintain excellent communication with external and internal customers
• Assist with training, development and evaluation of production and / or clerical personnel performance and recommends or initiates documentation
• In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
• Ensure that Service Center premises are protected and maintained
• Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
• Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Assist with the facilitation of information meetings with Service Center team members
• Effectively handle special assignments as directed

Qualifications

Benefits