Customer Service RepresentativeVXI Global Solutions • Lubbock, TX, US
Customer Service Representative
VXI Global Solutions • Lubbock, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionCustomer Assistance : Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles. Problem Solving : Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support. Service Coordination : Coordinate with service providers to ensure timely assistance to the customer. Follow-Up : Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction. Documentation : Maintain accurate records of all customer interactions and services provided. Customer Service Skills : Proven ability to provide patient, empathetic, and effective customer service. Communication : Strong interpersonal skills and the ability to build rapport with customers during stressful situations. Shift Flexibility : Availability to all shifts, including overnight shifts, weekends and holidays. Experience : At least 1 year of customer service experience in a single role. Education : High School Diploma or GED. Background Check : Must pass a background screening. Typing Skills : Minimum typing speed of 25 WPM. Assessments : Candidates must pass onsite assessments with a score above 80% prior to interviewing. Note : This position is 100% on-site . Join our dedicated team and make a difference in our vibrant, supportive call center environment.
Job Description
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.
Benefits :
- Competitive Salary : Starting pay of $18.00 / hr., plus incentives.
- Training : Paid training provided to ensure you have the skills needed for success.
- Comprehensive Benefits Package : Includes 401K, medical, dental, vision, and life insurance.
- Cell Phone Benefits : $25 / month per line for unlimited phone, text, and data.
- Referral for Life Program™ : Earn a residual bonus every pay period.
- Engaging Work Environment : Enjoy luncheons, contests, and other incentive programs.
- Career Growth : Opportunities for advancement within the company.
- Equal Opportunity Employer : We are committed to diversity and inclusion in the workplace.
Key Responsibilities :
Qualifications :
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
serp_jobs.job_alerts.create_a_job
Customer Service Representative • Lubbock, TX, US
Job_description.internal_linking.related_jobs
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...serp_jobs.internal_linking.show_more
A company is looking for a Freelance Customer Support Representative for US hours.Key Responsibilities Triage, answer, and solve incoming customer requests Investigate and troubleshoot problems ...serp_jobs.internal_linking.show_more
Pro Customer Service / Sales Team.The Pro Customer Service / Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and comm...serp_jobs.internal_linking.show_more
We've learned that what is best for patients is also best for employees.Learn more about why we are one of the Best Companies to Work for in Texas®.
Ability to communicate both verbally and in writi...serp_jobs.internal_linking.show_more It's fun to work in a company where people truly BELIEVE in what they are doing!.We're committed to bringing passion and customer focus to the business.
VXI Global Solutions is seeking dedic...serp_jobs.internal_linking.show_more 
Enjoy a hybrid work schedule, a supportive culture, and opportunities to grow with a well-established organization.Join a professional environment where your bilingual skills and customer service e...serp_jobs.internal_linking.show_more
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! .We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for en...serp_jobs.internal_linking.show_more
About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the...serp_jobs.internal_linking.show_more
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_more Relief Customer Service Representative Driver.The Relief Customer Service Representative Driver builds solid, positive working relationships with customers and is highly motivated to exceed their e...serp_jobs.internal_linking.show_more 
Enjoy a remote work schedule, a supportive culture, and exciting project opportunities to grow with a well-established organization.
Join a professional environment where your bilingual skills and c...serp_jobs.internal_linking.show_more
Member Services Representative.Location : Lubbock, TX (Monday-Thursday 10pm-6am).Member Services Representative.Planet Fitness members, prospective members, and guests.
Essential Duties and Responsib...serp_jobs.internal_linking.show_more Are you looking to Optimize your life? Start your exciting path to a rewarding career today! .We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for en...serp_jobs.internal_linking.show_more A company is looking for an Associate Customer Support Rep (Vet).Key Responsibilities Provide superior customer service via phone, chat, and email Field troubleshooting questions and general use...serp_jobs.internal_linking.show_more We're looking for candidates with great customer service skills to fill our Remote role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are ready to schedule ...serp_jobs.internal_linking.show_more Enjoy a hybrid work schedule, a supportive culture, and opportunities to grow with a well-established organization.Join a professional environment where your bilingual skills and customer service e...serp_jobs.internal_linking.show_more Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home.Field Sales Representatives at AT&T are driven to connect every interaction ...serp_jobs.internal_linking.show_more
Remote Customer Service (50k-90k per year)
Professional Careers • Lubbock, Texas
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Outside Sales Representative
Sunbelt Rentals • Lubbock, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support Representative
VirtualVocations • Lubbock, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Pro Customer Service Sales
Texas Staffing • Lubbock, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Patient Account Representative
UMC Health System • Lubbock, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Representative
VXI Global Solutions • Shallowater, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Representative - Remote (Lubbock)
Primary Services • Lubbock, TX, US
serp_jobs.filters.remote
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Sales Representative
Optimum • Lubbock, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Representative
Inspired • Lubbock, Texas, United States
serp_jobs.filters.remote
serp_jobs.job_card.part_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Customer Service
Lowes • Hale Center, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Relief Customer Service Representative
Texas Staffing • Lubbock, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Call Center Representative - REMOTE!!
Primary Services • Lubbock, TX, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Member Service Representative (Overnight)
Planet Fitness • Lubbock, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Direct Sales Representative
Optimum • Lubbock, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Veterinary Customer Support Representative
VirtualVocations • Lubbock, Texas, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Remote Sales Representative (50k-90k per year)
Professional Careers • Lubbock, Texas
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative - Remote
Primary Services • Lubbock, TX, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Field Sales Representative
Texas Staffing • Lubbock, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_hour • serp_jobs.job_card.promoted • serp_jobs.job_card.new