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Donation Processing Specialist

Donation Processing Specialist

HVW RecruitingKilleen, TX, US
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Job Description

Job Description

Calling All Passionate Individuals!

Are you passionate about making a difference in the world? Do you excel in communication and customer service? Join our team as a Work-from-Home Call Center Agent and help support non-profit organizations by processing donations and providing exceptional donor experiences.

Responsibilities :

  • Manage inbound and outbound calls to process donations for various non - profits efficiently.
  • Provide compassionate customer service, addressing donor questions and concerns effectively.
  • Maintain accurate donor records by entering information into our database with precision.
  • Follow up with donors as needed to ensure satisfaction and continued support.
  • Strive to exceed performance metrics to unlock pathways for career advancement.

Requirements

  • High school diploma or equivalent.
  • Minimum 6 months of virtual call center experience or 1 year brick and mortar
  • Able to pass a background check
  • Excellent verbal communication skills.
  • Reliable internet connection and a quiet workspace.
  • Basic proficiency in computer skills.
  • Flexibility to work evenings and weekends (Your schedule, your choice).
  • Windows 11 (No Mac OS or Chromebooks)

    • Benefits

  • Work conveniently from your home environment.
  • Competitive starting pay ranging from $0.25-$.035 per talk minute (Averaging $12-15 / hour, with potential for increases.)
  • Clear paths for career growth based on your performance and dedication.
  • Join a supportive team environment committed to making a meaningful impact.

    • If you're dedicated, empathetic, and eager to support important causes, apply today to join our team and contribute to something truly meaningful!

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    Processing Specialist • Killeen, TX, US

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