Business Analyst (Kent)

Job Title : Business Analyst

Employment Type : Direct Hire FTE

Working Location : Onsite 5-days / week in Kent, WA

Required Core Hours / Time Zone : Standard 9am-5pm Pacific Time Zone

Pay Range : $75,000-125,000 base salary

Notable Benefits : Elective Medical, Dental, and Vision Insurance available

Work Authorization Requirements : Please note that this position is not eligible for candidates who require current or future visa sponsorship.

Job Description

Position : Business Analyst

Department : IT

Reports to : IT Manager

Location : Kent, WA

Summary

As a Business Analyst, you will support internal applications as well as play a critical role in articulating existing internal business processes and their gaps. Your role will focus on our legacy Jesta ERP and Manhattan WMS systems as well as newly implemented NetSuite Financials Module. Your role will provide support, development and troubleshooting for the applications and integrations. You will also be working with members across the organization to identify, develop and implement process improvements and efficiencies.

Essential Job Functions include but are not limited to :

Technical Functions

Execute business processes using the systems we have in place and maintain them for the users you support.

Support (troubleshoot and repair) interfaces between systems.

Monitor the health of our systems, quantify potential issues, and suggest opportunities for improvement.

Collaborate with functional project leaders to describe and monitor technical project dependencies, risks, and their mitigations.

Participate in technical testing, training, and related documentation.

Business Functions

Be / Become an expert in systems maintained and administered by the team.

Work closely with users and technical team members to understand and communicate the priorities of the business with respect to projects and business processes.

Gain an understanding of problems, including new features & requests the business has determined are priorities and transform those into documented requirements.

Enable business continuity by promptly supporting questions, issues, and escalations from system users.

Define business and functional requirements, collaborate with technical resources to ensure technical designs and configuration aligns with requirements.

Maintain an ongoing understanding of open issues and articulate these for technical resources and users.

Knowledge, Skills, Abilities Required

Bachelors degree in information technology or related field.

Working knowledge of SQL and Microsoft Office Suite.

Strong understanding of application support.

Strong analytical curiosity and innovative problem-solving skills using a systems-thinking and data-driven approach.

Ability to work both autonomously and as a team in a highly demanding and fast paced environment; capability to prioritize multiple ongoing projects.

Attention to detail and accuracy.

Strong organizational skills with effective time management and driven to meet deadlines.

Self-directed and motivated.

Strong oral and written communication skills.

Excellent interpersonal and teaming skills.

Willingness to take initiative to identify and anticipate improvement opportunities and make recommendations for implementation.

A curious mind, strong critical thinking skills and a continuous drive to expand and learn for the future.

Nice to Haves

Experience as a NetSuite Business Analyst or related NetSuite role is a strong plus

Understanding of business concepts relating to Apparel and Supply Chain Operations.

Wholesale distribution experience.

Experience with MRP or ERP systems.

What should you Expect

This position is an in-office role. As an organization we believe that the best ideas come from collaboration and a high-level understanding of each others roles. We occasionally require our corporate associates to help during the peak season in the Kent warehouse both to facilitate collaboration and meet customer needs in a timely manner.