Chief Operating Officer

Chief Operating Officer

CommUnityCare Health Centers

Austin, Texas

The Opportunity

CommUnityCare (CUC) of Austin, Texas, has exclusively retained AMN Healthcare to lead the national search for a results-oriented and execution-focused executive to serve as its next Chief Operating Officer (COO). As a cornerstone of the rapidly growing healthcare safety net in Central Texas, CommUnityCare anchors a comprehensive, primary care-centered ambulatory platform within a novel, equity-focused public health system. This is a critical senior executive leadership role responsible for the strategic and operational performance of all CUC health centers.

The ideal COO is a genuine, authentic, and inspirational leader who can translate strategy into operational reality. This is a builder role for a leader who will design and implement the scalable infrastructure, integrated systems, and high-performing teams required for a transformative, community-oriented health system. The COO will drive operational excellence, champion innovation in care delivery, and ensure equitable access for a diverse and growing patient population.

This is a compelling opportunity for a mission-driven operator to make a profound impact. The COO must be a leader who thrives amidst ambiguity and can lead through significant change, working in a highly matrixed environment to build trust and drive results. The successful candidate will be a seasoned executive with deep experience in ambulatory care, a passion for process improvement, and the operational expertise to build a patient-centric, high-reliability organization.

Organization Overview

CommUnityCare is one of the largest Federally Qualified Health Center (FQHC) systems in Texas. In partnership with Central Health, the local public Hospital District, CUC provides comprehensive primary care, dental, behavioral health, and women's health services to residents regardless of their ability to pay. Operating more than 30 locations, CUC focuses on improving access and advancing health equity in historically underserved areas of Austin and Travis County. As a teaching center of excellence, CUC is also home to nine medical residency programs affiliated with the University of Texas Dell School of Medicine.

CommUnityCare by the Numbers (CY 2024)

• 143,421 individual patients served
• 535,000+ medical and dental visits
• 93% of patients live below 200% of the federal poverty level
• 54% of patients are uninsured

Mission : To strengthen the health and well-being of the communities we serve.

Vision : Striving to achieve health equity for all.

Position Summary

Reporting to the Chief Executive Officer of CommUnityCare, the Chief Operating Officer (COO) is a senior executive leader responsible for the strategic direction, integration, and performance of all CUC ambulatory operations. A key aspect of this role is serving as the primary architect of the operational ambulatory enterprise, building the infrastructure, workflows, and teams required to provide seamless, high-quality, and efficient care. The COO oversees all health center operations, patient access and navigation functions, and IT services.

This role is central to advancing CUC's mission by ensuring that care delivery is patient-centered, financially sustainable, and compliant with all regulatory standards. The COO drives transformation, fosters a culture of continuous improvement, and champions a people-first approach to leadership.

Goals and Objectives

The COO will be instrumental in building the operational foundation for CUC's future and must demonstrate meaningful progress within the first 12 to 24 months. Key objectives include :

Candidate Qualifications

Education / Certification

Knowledge and Work Experience

The Community

Located in Central Texas, Austin is the state capital and the seat of Travis County, which is consistently rated one of the best places to live in Texas. The region offers highly rated public schools, a vibrant and diverse culture, and a welcoming community. Famous as the "Live Music Capital of the World," Austin boasts a thriving arts scene, unique restaurants, and endless entertainment. With a warm climate and abundant green spaces, including parks, lakes, and trails, the city provides ample opportunities for outdoor adventure for individuals and families alike.

Procedure for Candidacy

Nominations, referrals, and applications from interested candidates should be directed to the AMN Healthcare executive search team :

Russell Podgorski Senior Consultant, C-Suite & Academic Executive Search (425) 306-1131 Russell.podgorski@amnhealthcare.com

Hisham Siddiqi Consultant, Executive & Physician Leadership Search (469) 491-5074 Hisham.siddiqi@amnhealthcare.com