Talent.com
IN OFFICE Customer Service Representative & Administrative Assistant
IN OFFICE Customer Service Representative & Administrative AssistantMr. Electric • CONCORD, NC, US
IN OFFICE Customer Service Representative & Administrative Assistant

IN OFFICE Customer Service Representative & Administrative Assistant

Mr. Electric • CONCORD, NC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Title : IN OFFICE-Customer Service Representative & Administrative Assistant

Job Description

Are you looking for a position that will challenge your communication and organizational skills while allowing you to make a difference in people’s lives?

Do you enjoy interacting with homeowners, managing administrative tasks, and helping to create safer homes?

If so, you’re in luck! We are looking for a Customer Service Representative & Administrative Assistant to join our team. Apply today!

Why You Should Join Our Team

We Invest in You – We offer robust training to help you grow your skills and provide resources to support your success.

We Collaborate with You – You’ll work closely with our team and service technicians to ensure that customers receive the best possible service.

We Share Our Success with You – We’ve figured out the formula for delivering an exceptional customer and team experience and want you to be part of it.

Your Responsibilities

As a Customer Service Representative & Administrative Assistant, you are a key member of our team, shaping the customer experience while supporting our administrative operations.

Customer Service Responsibilities

  • Answer customer calls and schedule jobs according to their needs.
  • Assign and direct electricians to appropriate customer locations, monitor their routes, and coordinate schedules.
  • Follow up with customers to address unsold work and ensure all concerns are resolved.

Administrative Responsibilities

  • Perform data entry and maintain accurate records of customer interactions, schedules, and job status.
  • Assist with invoice processing and payment tracking. Deposit check and cash payments at bank as necessary.
  • Manage emails, correspondence, and other administrative tasks to support office operations and management staff needs.
  • Help maintain office organization and supplies.
  • Take supplies to Service Professional’s in field as necessary.
  • How We Measure Success

  • Customer Satisfaction – Deliver an outstanding customer experience by communicating effectively and building trust.
  • Operational Efficiency – Prompt and detailed scheduling of calls, ensuring smooth team operations.
  • Administrative Accuracy – Maintain organized and accurate records to support business needs.
  • What Makes You a Good Fit

  • You enjoy working in a positive, collaborative environment.
  • You are detail-oriented and professional in all aspects of your work.
  • You are comfortable using technology and data entry tools.
  • You have strong communication skills and excel at building relationships.
  • You are adaptable, eager to learn, and open to feedback.
  • Job Requirements

  • 2+ years of administrative or customer service experience is preferred
  • Strong written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Valid driver’s license & reliable transportation to office in Concord
  • Pay and Benefits

  • Starting pay : $14-$18 per hour , depending on experience
  • Benefits, including Medical, Dental, Vision, Paid Time Off
  • If you’re ready to take the next step in your career and join a team where you’re valued and can grow, APPLY TODAY!

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • CONCORD, NC, US

    Job_description.internal_linking.related_jobs
    Customer Service Representative / Dispatcher (Full-Time)

    Customer Service Representative / Dispatcher (Full-Time)

    One Hour Heating & Air Conditioning • Kannapolis, NC, US
    serp_jobs.job_card.full_time
    Join Our Team of HVAC Service Pros Today!.Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Inside Sales Representative I Sales - Inside Sales

    Inside Sales Representative I Sales - Inside Sales

    Builders FirstSource • Matthews, NC, United States
    serp_jobs.job_card.full_time
    Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Anticimex Carolinas • Matthews, NC, US
    serp_jobs.job_card.full_time
    Customer Service Representative.The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service Representative will ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    Remote Jobs • Concord, NC
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Dental Front Office Assistant

    Dental Front Office Assistant

    North Carolina Staffing • Monroe, NC, US
    serp_jobs.job_card.full_time
    Front Desk Auxiliary Opportunity.Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Executive Assistant

    Executive Assistant

    Your Hiring Coaches • Mooresville, NC, United States
    serp_jobs.job_card.full_time
    Executive Assistant to the COO |.Financial Services Firm | Huntersville, NC.Our comprehensive financial services firm is looking for an Executive Assistant who's not just organized-but two steps ah...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    RN - Telemetry in China Grove, NC - $1,728 / week

    RN - Telemetry in China Grove, NC - $1,728 / week

    Vetted Health • China Grove, NC, United States
    serp_jobs.job_card.full_time
    Vetted is seeking a RN - Telemetry for a travel job in Concord, North Carolina.The assignment starts on Dec 15 and is 13 weeks long with 13 hour shifts 3 days a week. You must live 60 miles away fro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Cath Lab Tech in Mint Hill, NC - $11174 / month

    Travel Cath Lab Tech in Mint Hill, NC - $11174 / month

    VETTED • Mint Hill, NC, United States
    serp_jobs.job_card.temporary
    Job Opportunity : Cath Lab Tech.Location : Charlotte, North Carolina.Facility : Fusion Medical Staffing.Provides specialized healthcare services in a clinical setting. Works collaboratively with health...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Field Service Technician

    Field Service Technician

    TDS Telecom • Mooresville, NC, US
    serp_jobs.job_card.full_time
    At TDS Telecom, connecting people is at the heart of everything we do.We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities.We are dedicated to excel...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    RN - MS / Tele

    RN - MS / Tele

    Atrium Health Cabarrus • Concord, NC, United States
    serp_jobs.job_card.full_time
    Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler.Coast is feat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Auto Customer Service Reps

    Auto Customer Service Reps

    Private • Matthews, NC, US
    serp_jobs.job_card.part_time
    Receptionist Experience Required.To be considered for this position, applicants must have previous experience as a receptionist and enjoy working in a fast-paced environment.Approximately 10 - 12 h...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Medical Receptionist

    Medical Receptionist

    American Family Care • Mooresville, NC, United States
    serp_jobs.job_card.full_time
    Great small business work environment.Paid time off, health insurance, dental insurance, retirement benefit, and more!.American Family Care (AFC) is one of the largest primary and urgent care compa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Independent Online Earner - Flexible and Remote

    Independent Online Earner - Flexible and Remote

    Finance Buzz • Cleveland, North Carolina, US
    serp_jobs.filters.remote
    serp_jobs.job_card.temporary
    We’re seeking proactive and independent individuals interested in learning how to earn money online.This opportunity is ideal for those who want a self-directed, flexible way to build extra income....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Auto Customer Service Reps

    Auto Customer Service Reps

    Audi Charlotte • Matthews, NC, US
    serp_jobs.job_card.full_time
    Industry-leading Pay Plan PLUS Bonuses.Professional Relocation Assistance!.High-line Main Shop Tech Experience is Highly Desired!. Join North Carolina's Leading Audi Dealership as a Service Technici...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Collections Representative

    Collections Representative

    Lowe's • Mooresville, NC, United States
    serp_jobs.job_card.full_time
    The Credit Collections Representative is responsible for managing a portfolio of trade credit accounts to ensure timely and accurate payment of balances. This role plays a key part in maintaining th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Lending Assistant

    Lending Assistant

    United Bank Inc • Mooresville, NC, United States
    serp_jobs.job_card.full_time
    The Lending Assistant provides customer service and support to Commercial Lending customers and prospects.This position is responsible for preparing loan summaries for presentation to the Loan Comm...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Guest Services Representative

    Guest Services Representative

    InTown Suites • Matthews, NC, US
    serp_jobs.job_card.full_time
    Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests.We prioritize small gestures that make a big difference. That starts with our staff! We a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Service Associate- Duke Lake Norman Internal Medicine

    Patient Service Associate- Duke Lake Norman Internal Medicine

    Duke Clinical Research Institute • Mooresville, NC, United States
    serp_jobs.job_card.full_time
    Duke Health Lake Norman Hospital, located in Mooresville, North Carolina, is a 123-bed acute-care hospital that has been serving the greater Lake Norman area, Iredell County, and surrounding commun...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted