Job Description :
Responsibilities or Duties :
- Apply structured change management methodology and lead related activities.
- Conduct change assessments, create adoption strategies, and implement tools to support project transitions.
- Lead communication efforts, including crafting and delivering project communications across a wide stakeholder base.
- Facilitate and lead the Stakeholder Advisory Forum to garner support, elicit requirements, and address stakeholder concerns.
- Conduct impact analyses, assess change readiness, and identify key stakeholders.
- Support training design, documentation, and delivery.
- Provide input and support for User Acceptance Testing (UAT).
- Create actionable deliverables for change management plans, including Sponsor, People Manager, Communications, Training, and Resistance Management Plans.
- Support and coach project teams, senior leaders, managers, and supervisors.
- Coordinate efforts with other specialists and integrate change management activities into the overall project plan.
- Manage stakeholder engagement, readiness evaluations, and risk mitigation.
- Track and report project issues, measure success metrics, and monitor change progress.
- Support organizational design and definition of roles and responsibilities.
- Oversee change management at the organizational level and manage the Change Portfolio.
Requirement / Must Have :
Strong experience in Organizational Change Management and Communications leadership.Proven track record in stakeholder engagement across complex projects.Hands-on communication skills with consultant-grade MS PowerPoint proficiency.Ability to conduct impact analyses and readiness assessments.Experience coaching leaders and teams through change.Experience :
Experience with State government projects, social services departments, and / or financial management processes is highly preferred.Skills :
Change management methodologies and best practices.Exceptional communication and facilitation skills.Risk mitigation and resistance management.Strong organizational and leadership capabilities.Qualification and Education :
Bachelor’s degree in Business, Communications, Organizational Development, or related field (Master’s preferred).Change Management certification (e.g., PROSCI) is a plus.