Executive - Front Office
Job Title : Front Office Executive
Department : Front Office / Administration
Reporting To : Admin Manager / Facility Manager / HR
Job Purpose : To act as the first point of contact for visitors and employees, manage reception operations, communication, and provide administrative support while ensuring a professional office environment.
Key Responsibilities :
- Greet and assist visitors, clients, and employees in a professional manner.
- Manage visitor registration, logbooks, passes, and coordinate with security.
- Answer, screen, and forward incoming phone calls and emails.
- Coordinate meeting room bookings and ensure readiness with required amenities.
- Maintain front office area cleanliness and professional presentation.
- Handle courier, mail distribution, and other communication duties.
- Assist in travel, cab, and accommodation arrangements when required.
- Maintain visitor records and prepare daily / weekly MIS reports.
- Ensure compliance with safety and security protocols at reception.
- Support office events, HR onboarding, and employee engagement activities.
Required Skills :
Excellent communication and interpersonal skills.Strong telephone etiquette and professional grooming.Proficiency in MS Office (Word, Excel, Outlook).Time management, problem-solving, and customer service mindset.Qualifications & Experience :
Graduate in any discipline. 14 years of relevant experience in front office / reception. Exposure to corporate office, hospitality, or facility management environment preferred.