RAN SME - IODT

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of THE most recognized global brands. We consider ourselves "relentless pioneers" that push boundaries and defy barriers. The company pushes beyond the limits of today's technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA's ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People| Excellence | Change | Integrity | Co-Prosperity

Role and Responsibilities

Samsung Electronics America (SEA) is seeking an experienced RAN Chipset Interoperability Device Testing (IODT) SME who will be responsible for development of product requirements, feature requirements, systems and performance analysis, conduct deep-dive customer sessions, new technology introduction of virtualized networks. The RAN SME will analyze customer requirements, convert them into system requirements and capture detailed designs for the development team.

• Ability to aid in product and feature performance analysis, evaluation of new product & software releases.
• Responsible for analyzing and troubleshooting the issues, especially issues found during testing of Chipset IODT from Lab and Field and working back with Design / Development team.
• Perform detailed analysis of 4G / 5G Wireless Protocols.
• Responsible for analyzing and troubleshooting issues, especially issues found during testing of Chipset IODT from the lab and in the field.
• Provide expert technical support during the pre-sales process and create compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
• Translate and communicate complex technical design considerations between the Samsung sales team and the carriers' network business
• Educate our customers on Samsung's new products and services both individually and in a team environment to ensure that customer commitments are achieved according to plan.
• Work closely with various support organizations, logistics, and cross- functional teams from SEA and Samsung headquarters to achieve successful new product roll-outs and developments.

Qualifications

Preferred Qualifications

Skills and Qualifications

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Life @ Samsung -

Benefits @ Samsung -

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.