Third Party Account Analyst

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader take a look at the exciting employment opportunities that are currently available and apply online.

Job Summary

Position will provide primary sales support to Third Party sales team by interacting with Sales Executives and external brokers on historical usage data uploads pricing requests and contract generation / acceptance. Analyst also provides ESI ID / LDC Account research Tax Exempt and Broker Payment Documentation. Supports transacting on both custom and TOSA contracts for Third Party sales team.

Job Description

Key Accountabilities

Support Third Party sales with historical usage data uploads pricing requests and contract generation / acceptance. As well as ESI ID / LDC Account research Tax Exempt and Broker Payment Documentation.

Support Third Party sales team with setting up and closing highly profitable energy deals with business customers through a variety of means including obtaining usage history working with price quotes and closing contracts.

Use Salesforce SAP ERCOT portal LodeStar and TDU Portals

Maintains established service levels by working with customers to obtain account information provide contract pricing and resolve account issues.

Generates and presents regular and ad hoc reports regarding customer accounts and sales processes. Works with organizations throughout Business Markets to ensure customer accounts are handled efficiently and accurately. Ensures customer issues are resolved in a timely manner and works with contract & credit groups to prepare customer offers.

Education Experience & Skill Requirements

Strong communication interpersonal and written skills required

Strong Excel Word and Outlook skills required

2 3 years in a data analyst or sales support role preferred

Experience using Salesforce and SAP preferred

Experience gained through college degree programs and / or certifications is applicable to above skills

High School Diploma or equivalency required

Key Metrics

A ccuracy of contract forms tracking and resolving any discrepancies. If discrepancies discovered working within expected time frames to resolve and correct.

Able to manage prioritize and complete support-related requests from sales executives

Ensures adherence to regulatory and government guidelines in maintaining customer accounts

Ensures an accurate and timely process for maintaining customer account information and closing pricing transactions

Job Family

Sales

Company

Vistra Retail Operations Company

Locations

Irving Texas

Texas

We are a company of people committed to : Exceeding Customer Expectations Great People Teamwork Competitive Spirit and Effective Communication. If this describes you then apply today!

If you currently work for Vistra or its subsidiaries please apply via the internal career site.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment including in selection for job opportunities without regard to race color religion sex sexual orientation gender identity pregnancy national origin age disability genetic information military service protected veteran status or any other consideration protected by federal state or local laws.

If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation please email us make a request.

Required Experience :

IC

Key Skills

Business Development,Customer Service,Revenue Growth,ABC Analysis,Account Management,Communication,CRM,Excel,Salesforce,PMP,Customer Relationships,Business Relationships,Sales Goals,Sales Process,CPA

Employment Type : Full-Time

Experience : years

Vacancy : 1