Manager - Security Services

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

This position is responsible for assisting the Director-Security Services in providing effective security for American Express facilities, its employees, contractors, visitors and customers.

Principle Accountabilities :

• Coordinate and provide effective security coverage by co-managing an outsourced Security workforce and by directly supervising all administrative support staff, supervisors, officers and console operators.
• Ensure that the staff is kept fully informed of all security policies, procedures and techniques by developing, implementing and conducting training as appropriate.
• With the Director-Security Services, develop, communicate and enforce security policy rules and regulations covering the handling of both routine and emergency security matters.
• Supervise the handling of security breaches by assigning and following up on all investigations pertaining to such matters as bomb threats, thefts, and other suspicious activities.
• In conjunction with the Director-Security Services, develop and maintain effective working relationships with representatives of Federal, State and local law enforcement agencies to ensure a high degree of cooperation and support from these agencies when the need arises.
• Work closely with the local facilities teams to ensure that proper security coverage is provided.
• Ensure adequate security coverage for special events both within and outside the facility by scheduling staff.
• Coordinate and manage the ID badging process (photos, data input, access authorization, etc.) to control and monitor all physical access to facilities.
• Keep the Leadership team apprised of significant issues through the timely preparation of statistical and administrative reports addressing major or impactful security issues.
• Assist in conducting risk assessments of proposed and existing facilities to design, recommend and implement a security program.
• On call 24 / 7 / 365

Breadth of Responsibility :

Minimum Qualifications :

Salary Range : $89,250.00 to $150,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :