Instructional Designer

Description

SALARY

$85,520.65

POSITION SUMMARY

Under general supervision, researches, designs, develops, and implements compliance initiatives, training programs and workshops for the CTA workforce. Recommends and leads the development and implementation of CTA web-based trainings, policies, and procedures. Implements quality control initiatives to evaluate and improve training and development and other organizational initiatives.

Qualifications

PRIMARY RESPONSIBILITIES

• Analyses, designs, develops, and implements, learning solutions including but not limited to : Web-based Training, Virtual Instructor Led Training, Learning Labs, Simulations, Virtual Environments, and other Employee Performance Support web-based solutions.
• Creates course content, facilitator guides, manuals, test criteria, reference materials, and learning aids for training classes.
• Identifies expected outcomes for courses and monitors to ensure achievement of outcomes.
• Partners with stakeholders to determine training needs.
• Reviews materials for quality control and to keep learning information interactive and updated according to industry standards.
• Reviews stakeholders needs, designs strategic approaches for implementation of eLearning solutions, and validates with stakeholders and Training and Workforce Development (TWD) leadership.
• Obtains approval for updated training programs.
• Utilizes the Learning Management System (LMS) to develop learning initiatives and training programs that align with the department's workforce development plan
• Produces and distribute training program and learner reports via the LMS system that meet regulatory requirements and stakeholder needs.
• Utilizes instructional technology to develop training programs and to enhance learning initiatives as appropriate
• Conducts train-the-trainer sessions and develops training aids to support internal customers.
• Assures the scheduling, and quality of approved courses.
• Serve as TWD liaison with IT. Identifies all technology needs in the field to effectively roll out an authority wide eLearning program and LMS system. Champions, advocates and serves as TWD project support for appropriate equipment acquisition and software needs.
• Evaluates vendors / external training courses and recommends the acquisition of same to supplement internal training programs. Secures / confirms approved vendors and is responsible for related logistics and communications.
• Maintains and participates in web-based learning organizations / communities, shares best practices with TWD team members, and implements online industry best practices where appropriate.
• Conducts peer-to-peer design workshops to discuss and implement best practices.
• Conducts peer-to-peer project reviews and provides structured feedback.
• Completes peer proofreading to ensure accuracy and consistency of modules
• Assists department in train-the-trainer sessions and observation audits.
• Performs other duties as assigned, including working on special projects and preparing special reports.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs :

Job Title

None

CHALLENGES

EDUCATION / EXPERIENCE REQUIREMENTS

PHYSICAL DEMANDS

KNOWLEDGE, SKILLS, AND ABILITIES

WORKING CONDITIONS

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

Additional Details Employees and / or union members will be given priority consideration in the hiring process, per the applicable labor contracts.

Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

Applicants, if hired,must comply with CTA's residency ordinance.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER

No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

During the hiring process, CTA's Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.

Please click link below to review the benefits offered at the CTA.

https : / / www.transitchicago.com / hrbenefits /

Primary Location

: USA-Illinois-Chicago

Job

: Training and Instruction

Job Posting

: Oct 24, 2025, 6 : 58 : 18 PM

Position Type : Full-time Permanent (FTP)