Supply Chain Specialist

Job Description

Who is Club Med?

Club Med, founded in 1950, is the pioneer of the all-inclusive concept, offering nearly 70 upscale sun and ski resorts in the most pristine locations all around the world, from North and South America to Europe and Asia. Club Med operates in more than 30 countries and continues to maintain its authentic Club Med spirit with an international staff of more than 23,000 employees from more than 110 different nationalities. The Supply Chain Specialist is responsible for ensuring the timely availability of all products required to support operations at two Club Med resorts in the Caribbean.

This role combines demand planning, procurement execution, logistics coordination, supplier payment follow-up, and cost control into a single, end-to-end supply chain function.

Operating through the COUPA procurement tool, the Supply Chain Specialist transforms product forecasts into accurate purchase orders, tracks them through to final delivery, and ensures smooth communication with resort teams on PO status and availability.

For imported goods, the role organizes and monitors transport in collaboration with freight forwarders, shipping lines, and customs brokers, ensuring logistics charges are accurate and compliant with contractual agreements. The Supply Chain Specialist also coordinates closely with the Accounting department to ensure suppliers are paid accurately and on time, in line with contractual obligations and company procedures.

Performance monitoring and KPI reporting are carried out using Power BI and COUPA.

This position includes managing and developing an Assistant Supply Chain Specialist.

Key Responsibilities

Demand Planning & Forecasting

• Develop and maintain accurate product demand forecasts across all categories : Food & Beverage and Supply (housekeeping, animation, sport, maintenance, OS&E…)
• Factor in seasonality, occupancy rates, historical consumption, special events.
• Adjust forecasts in response to operational changes or supplier constraints.

Procurement & PO Management (COUPA)

Logistics & Delivery Coordination

Logistics Cost Ownership

Resort Communication & Relationship Management

Reporting & KPI Tracking (Power BI)

Team Management

Qualifications

Education & Experience

Skills & Competencies

Work Environment

Office-based at regional HQ or resort administrative office, with frequent interaction with resort managers, suppliers, freight agents, and internal departments (Accounting, Finance, Operations).

25% of travelling required : to resorts and potentially to logistics hubs / ports.

Role Impact

The Supply Chain Specialist is a critical operational link, ensuring product availability, cost compliance, and timely delivery to two strategically important resorts. By integrating demand planning, procurement and logistics oversight, this role guarantees operational continuity, cost efficiency, and resort satisfaction, while building strong supplier relationships.