Mortgage Loan Officer
Pay Range : $25 / hr. to $40 / hr. Schedule : 9 : 00 a.m. 5 : 30 p.m.; Saturday 9 : 00 a.m. 6 : 00 p.m.; Rotating schedule to meet department and membership needs. Availability for offsite events during evenings and non-traditional hours. Join a team that helps members achieve homeownership! We're looking for a motivated and knowledgeable Mortgage Loan Officer to join our team. In this role, you'll guide members through the mortgage process from initial interview to closing while ensuring compliance, accuracy, and an exceptional member experience. You'll serve as a trusted financial advisor, helping members find the right mortgage products and supporting them through every step of their homebuying journey.
Key Responsibilities :
- Interview and qualify members for mortgage products, both in person and over the phone.
- Provide expert guidance on loan products, documentation, and eligibility requirements.
- Review and submit loan requests for underwriting, ensuring accuracy and compliance.
- Order appraisals, surveys, and insurance, and coordinate all closing documentation.
- Send Adverse Action Notices as required by federal law.
- Maintain clear, timely communication with members, realtors, and title companies throughout the loan process.
- Coordinate closing dates and ensure a smooth closing experience.
- Perform notary services and maintain a clean, organized loan pipeline.
- Cross-sell credit union products and services to meet member needs.
- Participate in community events, realtor seminars, and homebuying workshops to promote mortgage programs and build relationships.
- Stay current with mortgage industry regulations, trends, and products through ongoing education and training.
- Ensure compliance with all applicable regulations, including BSA, AML, MIP, and OFAC.
What We're Looking For :
High school diploma required; post-secondary coursework preferred.Minimum 3 years of mortgage lending or related experience.Proven ability to manage and close up to 80 loans per year or $12M in loan volume.Must meet all state and national licensing requirements (NMLS registration and background check required).Strong knowledge of :Texas and New Mexico real estate and title lawsMortgage loan policies, contracts, and formsConventional, FHA, VA, and down payment assistance programsReal estate lending regulations (Regulations C & Z, Fair Debt Collection Practices Act)Loan origination software and automated underwriting systemsExcellent written and verbal communication skills with a strong focus on customer service.ELPSO70