Host

Benefits :

• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Training & development

Join our team at The Original Pancake House!

We are seeking a welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Hosts at OPH earn tips as part of our service team.

Key Responsibilities :

Guest Reception : Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.

Guest Service : Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.

Communication : Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.

Operational Efficiency : Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.

Service Assistant : Hosts will assist in anything service related.  Refilling coffee and water, bussing and clearing tables, cleaning and setting tables and more.

Qualifications :

Customer Service Experience : Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.

Communication Skills : Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.

Attention to Detail : A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.

Adaptability : Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.

Team Collaboration : Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

Complete our short application today!