Hardware Store Sales Associate

Company : Mega Building Supply (Upper West Side)

Position : Full-Time | $17-$21 / hr | Monday–Friday | Bilingual is a Plus

Join our team at Mega Building Supply, a well-established neighborhood hardware store serving landlords, contractors, supers, and residents on the Upper West Side.

Benefits / Perks

• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment
• Ongoing training
• Employee Discount

Job Summary

We are looking for a friendly, reliable, and customer-oriented Hardware Store Sales Associate to join our team. As a Sales Associate, you will be the first point of contact for customers, assisting them with product selection, answering questions, and ensuring they have a positive shopping experience. If you have a passion for DIY projects, home improvement, and helping people, this could be the perfect job for you!

Responsibilities

Customer Service : Greet customers as they enter the store and assist them in finding the right products for their needs. Provide knowledgeable and friendly guidance on hardware and home improvement products.

Product Knowledge : Learn about the wide range of tools, materials, and products we carry. Be able to provide recommendations, answer questions, and demonstrate product features.

Sales Support : Assist in processing sales transactions at the register, including handling cash, credit card payments, and providing receipts. Upsell products and promote current sales or discounts when appropriate.

Stocking & Merchandising : Ensure shelves are fully stocked and products are organized. Set up and maintain product displays, ensuring they are clean, appealing, and properly labeled.

Inventory Management : Assist with receiving and stocking new shipments of products. Conduct inventory checks as needed to ensure the store has adequate stock levels.

Store Maintenance : Keep the store clean, organized, and safe for customers and employees. Help with general store upkeep, including sweeping, dusting, and arranging products on shelves.

Team Collaboration : Work with fellow team members and management to ensure the store runs smoothly. Support other associates during busy periods and assist in other departments when needed.

Qualifications

Experience : Previous retail or customer service experience is required.

Knowledge : Basic knowledge of hardware products and tools is a plus, but not essential. A willingness to learn and develop product knowledge is key.

Customer Service Skills : Friendly, approachable, and attentive to customer needs. Strong communication and interpersonal skills.

Team-Oriented : Ability to work collaboratively in a fast-paced team environment.

Physical Requirements : Ability to lift and carry heavy items (up to 50 lbs), stand for long periods, and perform tasks that involve bending, kneeling, and reaching.

Availability : Flexibility to work evenings, weekends, and holidays, as needed.