ServiceNow Asset Management Specialist

Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoing mentorshipand leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide :

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship development and leadership programs
• And more

This position is onsite at our Clarkston inventory warehouse.

Description

We are seeking a ServiceNow IT Asset Management Specialist to join our IT Field Services team responsible for asset inventory. This role is responsible for maintaining ServiceNows IT Asset Management module (ITAM) to ensure accurate tracking lifecycle management and optimization of IT assets across the organization. The ideal candidate will have strong expertise in ServiceNow Hardware Asset Management (HAM) asset lifecycle processes and ITIL best practices. This individual will perform site audits dashboarding monitoring and replicating asset management structure for site stock rooms. This position will primarily be onsite at our Clarkston GA inventory site.

RESPONSIBILITIES :

Configure customize and maintain the ServiceNow Hardware Asset Management module (HAM).

Manage the full lifecycle of IT assets (hardware software licenses contracts consumables).

Develop and maintain asset management policies procedures and workflows.

Ensure compliance with licensing agreements procurement standards and audit requirements.

Collaborate with IT procurement and finance teams to align asset management with business needs.

Generate reports and dashboards to provide visibility into asset inventory usage and costs.

Identify opportunities to optimize asset utilization and reduce costs.

Provide training and support to end-users and stakeholders on asset management processes.

Stay current with ServiceNow platform updates and industry best practices.

PREFERRED QUALIFICATIONS :

Proven experience with ServiceNow Asset Management (configuration customization and administration).

Strong understanding of ITIL processes and IT Service Management (ITSM).

Experience with asset lifecycle management procurement and vendor management.

Ability to create workflows reports and dashboards in ServiceNow.

ServiceNow certification(s) preferred (i.e. CIS-HAM or HAM Fundamentals etc.).

MINIMUM QUALIFICATIONS :

Additional Details

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.

Required Experience :

IC

Key Skills

General Insurance,Corporate Sales,Cost Estimation,Benefits & Compensation,Heavy Equipment,AC Maintenance

Employment Type : Full-Time

Experience : years

Vacancy : 1