Clinical Technology Administrator

Location : Salem Health, 665 Winter Street SE, Salem, Oregon 97301

Department : Clinical Engineering

Position Type : Full Time, 40 hours / week, Exempt

Schedule : 8 : 00am - 4 : 30pm, Monday - Friday

Your role with us

The clinical technology administrator is a key technical expert responsible for ensuring the optimal performance and integration of clinical systems, devices, and applications. This role involves providing technical support, training, and troubleshooting for clinical staff, while collaborating with cross-functional teams to drive project objectives and maintain patient data integrity. The ideal candidate is a detail-oriented problem solver with excellent communication skills and a passion for delivering high-quality patient care through technology.

What you'll do

• Maintains the integrity and availability of clinical systems, including performing preventive maintenance, OS patching, and inspections, while ensuring compliance with regulatory requirements and industry standards.
• Troubleshoots and resolves complex technical issues, documenting operator-induced problems and follow-up corrective actions, and collaborating with vendors and internal teams to resolve issues efficiently.
• Develops and delivers training programs for clinical staff, including formal in-service training, on-the-job training, and user-specific guidance on proper and safe use of clinical systems and devices.
• Partners with IS security to conduct risk assessments, implement medical device security standards, and ensure compliance with organizational policies and procedures, while staying up-to-date with emerging threats and vulnerabilities.
• Collaborates with the EPIC team to plan, implement, and troubleshoot device integrations, ensuring seamless interoperability and data exchange between clinical systems and electronic health records.
• Provides technical leadership and expertise on clinical technology projects, coordinating between departments and stakeholders to drive project objectives and ensure successful outcomes.
• Recommends and manages inventory of replacement parts and accessories for clinical systems, ensuring optimal system performance and minimizing downtime.
• Resolves customer complaints and collaborates with cross-functional teams to identify and address root causes of technical issues, improving overall system reliability and user satisfaction.
• Stays current with industry trends, best practices, and emerging technologies, applying knowledge to maintain and improve clinical system performance, security, and usability.

Required qualifications

Additional information

Total rewards package

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details.

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you'll find more than a job, you'll find purpose, connection, and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.