Retail Sales Associate FLAGSHIP LOCATION LOS ANGELES | Colorado Blvd All in Avg.$30

Job Details

Job Description

• Flagship Location
• Top Tier Company Store
• High Volume & High Traffic Location

We’re a national Wireless Preferred Retailer with 200+ retail stores across the Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand! Do you think you have what it takes to be an ? If so, keep reading!

Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion.

What you'll do in your role?

Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by :

Approaching service and sales needs with patience, honesty, and empathy.

Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate :

Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.

Build relationships with and partner with employees across channels, including business and customer service to :

The ideal candidate will bring :

Whats in it for you?

What must haves do you need?

Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!