Call Center Representative

At Eagle Bend Manufacturing the Virtual Call Center Representative is responsible for providing exceptional customer service addressing inquiries and resolving issues efficiently. This role requires excellent communication skills and the ability to work in a fast-paced environment.

Responsibilities :

• Answer incoming calls and respond to customer inquiries promptly.
• Resolve customer issues and complaints with professionalism.
• Document all customer interactions accurately in the system.
• Collaborate with team members to ensure efficient workflow.
• Provide information about products and services to customers.
• Identify opportunities for improving customer service processes.

Requirements :

Key Skills

Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

Employment Type : Remote

Experience : years

Vacancy : 1