Operations Coordinator

Job Description

Job Description

Operations Coordinator

Are you a problem-solver with a passion for customer service? Do you thrive in a fast-paced environment where organization and communication are key? If so, we want you on our team!

Who We Are :

At United Medical Systems (UMS), we specialize in mobile medical services, delivering state-of-the-art technology and support to healthcare facilities nationwide, within clinical areas of Urology. Our mission is to provide seamless, reliable service to our customers, including healthcare facilities, physicians and their patients. We are currently looking for an Operations Coordinator to help make it happen!

What You’ll Do :

As an Operations Coordinator, you’ll be the heartbeat of our scheduling and logistics operations. You’ll work closely with our customers as well as our internal field technologists and support engineers to ensure service schedules run smoothly. Your role will involve :

• Coordinating and optimizing mobile service schedules daily.
• Providing top-tier customer support by responding to inquiries and schedule changes.
• Assigning resources and routes to ensure seamless service delivery.
• Maintaining accurate scheduling and account database records.
• Effectively maintain account database information for UMS’s customers and patients. Focusing on high level of accuracy and timely data entry.
• Communicating effectively with customers, internal teams and field staff to ensure flawless experience.
• Problem solving in real time and ensuring our customers’ needs are met.
• Drive customer retention by providing additional support when needed.

What We Are Looking For :

Compensation : $22 – 25 an hour

Benefit Offering :

pm19

Compensation details : 22-25 Hourly Wage

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