Retail Customer Service AssociateFedEx • Beachwood, OH, US
Retail Customer Service Associate
FedEx • Beachwood, OH, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionDemonstrates consultative behaviors in a retail environment to understand each customer's individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS), including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills Ability to stand during entire shift Ability to move and lift 55 pounds Ability to bend / twist at the waist and knees Ability to communicate effectively with customers, vendors, and other team members Ability to perform work activities requiring cooperation and instruction Ability to function in a fast-paced environment Ability to maintain attention and concentration for extended periods of time Ability to work with minimal supervision Ability to report regularly to work and maintain established business hours Works with management to reduce company costs / wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives.
Store Consultant Position
Position Summary : The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
General Duties and Responsibilities :
People
- Follows instructions of supervisors and assists other team members in performing store functions
- Assists in the training of store team members
Service
Profit
Self-Management
Minimum Qualifications and Requirements :
Essential Functions :
Preferred Qualifications :
Pay Transparency : This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay : $17.00 - $19.98 / hr
Additional Details : Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
FedEx Office is an Equal Opportunity Employer including, Vets / Disability.
serp_jobs.job_alerts.create_a_job
Retail Customer Service • Beachwood, OH, US
Job_description.internal_linking.related_jobs
This position is essential to the success of our retail stores.Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Willi...serp_jobs.internal_linking.show_more
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...serp_jobs.internal_linking.show_more
Will work between multiple stores in the district.This location is closed on Sundays.District Manager and Store Manager.This role ensures the facility meets high cleanliness standards and consisten...serp_jobs.internal_linking.show_more
Health is a new, innovative healthcare provider devoted to improving the lives of our senior members.We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can ...serp_jobs.internal_linking.show_more
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_more
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_more
This role requires the ability to work lawfully in the U.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.Do you...serp_jobs.internal_linking.show_more
Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo...serp_jobs.internal_linking.show_more
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_more
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...serp_jobs.internal_linking.show_more
No experience requited, hiring immediately, appy now.Job Summary : Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embo...serp_jobs.internal_linking.show_more
We’re excited to be part of the 7-Eleven family of stores!.Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule.
As one would expect, cash han...serp_jobs.internal_linking.show_more
Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...serp_jobs.internal_linking.show_more
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's.
This is an excellent role for...serp_jobs.internal_linking.show_more
Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, frien...serp_jobs.internal_linking.show_more
Retail Leader Opportunity at Woodhouse Day Spa - Cleveland.Join The Woodhouse Day Spa - Cleveland as a Retail Leader, where your passion for sales and customer service will shine.In this dynamic ro...serp_jobs.internal_linking.show_more
Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions.
Macy's 4th of July Fireworks, and the wonder of...serp_jobs.internal_linking.show_more
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.
All team members receive a competitive base salary and compensation pack...serp_jobs.internal_linking.show_more
Retail Store Associate
The Sherwin-Williams Company • Copley, OH, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Remote Sales & Trading Associate - AI Trainer ($50-$60 / hour)
Data Annotation • Cleveland Heights, Ohio
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Assistant Store Manager
Extra Space Storage • Euclid, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Membership Consultant
ArchWell Health • Cleveland Heights, OH, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Associate I
Family Dollar • Euclid, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Associate
Ohio Staffing • Euclid, OH, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Retail Sales Associate
SPECTRUM • Cleveland Heights, Ohio, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Associate
Savers / Value Village • Cleveland, OH, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30
Customer Service Associate
Walgreens • Euclid, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
TurboTax Customer Service Specialist - Remote ($18.50 per hour plus Bonus)
TurboTax • Cleveland Heights, Ohio
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Merchandise Associate - TJ Maxx $16-$35 / hr
TJ Maxx • Euclid, OH, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Sales Associate
7-Eleven • Akron, Ohio, United States
serp_jobs.job_card.full_time +1
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Paid Consumer Insight Participant (Hiring Immediately)
Maxion Research • Richmond Heights, Ohio, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Full Time - Sales Associate - Building Materials - Closing
Lowe's • Cleveland, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted
Customer Service Associate - Temporary
Veterans Staffing • Akron, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Retail leader with strong emphasis on sales and customer service
Woodhouse • Cleveland, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Seasonal Retail At Your Service Associate, University Square
Macy's • University Heights, OH, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Mobile Associate - Retail Sales
T-Mobile USA, Inc. • Cleveland, Ohio, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted