Senior Program Manager

Position Title : Senior Program Manager

Schedule : Monday-Friday, 8 : 00am-4 : 30pm

Location : Kensington Campus 45244 32nd St West, Lancaster, CA 93536

Job Description Summary :

The Senior Program Manager, Kensington Mental Health Services will oversee the Clinical Services at the Interim Housing (IH) Program on the Kensington campus. The Interim Housing Program creates restorative living environments where individuals can thrive while preparing for permanent housing. The Senior Program Manager will monitor and ensure that team of clinicians provides high-quality services in the Interim Housing Program that meet or exceed required contract, funder, and agency standards. The Senior Program Manager will provide administrative and clinical supervision for direct practice clinicians, if applicable. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.

Job Description E ssential Duties and Responsibilities :

• In collaboration with the Leadership team of Kensington Mental Health Services, monitor all administrative aspects of agency's Department of Mental Health (DMH), including billing and contract maximization in compliance with contract goals and outcomes in a timely manner
• Complete required reporting to funders as outlined by contract requirements
• Ensure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic databases
• Provide individual and group clinical supervision for clinicians and document according to Board of Behavioral Sciences or Board of Psychology standards, if applicable
• Provide individual and team supervision, support, and performance evaluations for all assigned staff
• Assist in recruitment, selection, training, supervision, and evaluation of direct service staff
• Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts
• Ensure adherence to funding source contract and performance standards
• Maintain a current, thorough knowledge of community resources and utilize these to provide services to clients
• Effectively represent agency at funding partner or collaborative meetings
• Maintain caseload of up to 10, if applicable
• Support the Intake Assessment needs of the program as needed
• Provide Intern training, support, and supervision as needed
• Provide training and support to peers as needed
• Support crisis management needs such as, risk assessments and psychiatric hospitalization applications

Qualifications :

Preferred Qualifications :

Bilingual Spanish.

DMH Documentation.

Work Environment :

EXPECTED BEHAVIORS OF ALL STAFF

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks