Communications Specialist

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story – consider joining us at Neighborhood!

As a communications specialist, you’ll play an important role in the success of the organization by developing effective communications for employees and external audiences.

About the Role :

You’ll report to the director of communications, collaborate with other departments, and use your writing, photography, critical thinking, and design skills to develop audience appropriate communications. Responsibilities include :

Plan social media posts using content calendar, post approved content, monitor comments, and develop responses

Propose story ideas and develop content for approved ideas, including interviewing, writing, photographing, recording and editing

Create graphics, signs, ads, flyers, rack cards, handouts and other collateral in accordance with brand standards

Compile and develop content for employee newsletters and all-staff meeting slide decks

Coordinate tasks for special events including set up, slideshows, photography, and other collateral

Recommend and implement content updates on Neighborhood's website

Ensure public-facing materials comply with brand standards

Serve on inter-departmental committees, bringing a communications lens to discussions

You will be primarily based at our Northwest location, 155 Lawn Avenue in Buffalo, and will travel to other Neighborhood sites as needed.

What it’s Like to Work at Neighborhood :

The top three words employees say describe the work environment are :

teamwork, supportive, kind . These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other’s ideas, and see opportunities to innovate and find solutions when challenges arise.

Education and Skills :

Bachelor’s degree in communications, journalism, public relations or related field preferred

At least one year of experience in a related position

Photography skills and basic knowledge of video production

Strong writing, interpersonal, and critical thinking skills

Experience with graphic design programs, including InDesign and Photoshop

Attention to detail; timely, accurate and thorough in follow-up and follow-through

Knowledge of social media marketing and analytics

Kindness; you treat each person with respect and compassion, valuing each person’s story

Resiliency; you see opportunities to innovate and find solutions when challenges arise

Teamwork; you are open to others’ unique perspectives, and will collaborate to meet shared goals

Able to read, write and speak the English language. A second language of Spanish preferred

What We Offer :

Compensation : starting at $25.29 / hour

Benefits : You’ll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, and holidays.

About Neighborhood :

Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person’s ability to pay. Services include internal / family medicine, pediatrics, OB‑GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We’re working toward a Western New York where all enjoy their highest level of health and wellbeing.

Neighborhood Health Center is an equal opportunity employer.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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