Network / Operations - Technical Support

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for a Sr. Network Support Operations, a W2 contract with one of our largest clients!

Candidates should be willing to work on our W2 ONLY, no C2C.

Job Title : Sr. Network Support Operations

Location : New York, NY

Schedule : On-site

Role Type : W2 contract (No C2C, no 1099)

Contract Length : 5 months

W2 hourly rate : Upto 31$

Job Summary

Responsibilities :

• Provide support for a fast growing group of team members in multiple divisions
• Heavy focus on laptop support with an even mix of Windows PC s, Macs, and mobile devices.
• Top-notch customer-focused support
• Excellent written and verbal communication skills
• Engaged in cross-train efforts amongst peers where applicable
• Contribute to site-level operational readiness and process improvements
• Effectively manages up as needed
• Self-aware of gaps in skills, works to improve
• Frequent collaboration with site lead, acting as back-up when delegated to
• Cross-platform collaboration with immediate peers
• Assist the Service Desk by actively taking / resolving intake calls

Basic Qualifications :

Preferred Qualifications : Bachelor s Degree in Business, Information Systems, Computer Science or Military experience.

"Beware of scams. S3 never asks for money during its onboarding process."