Store Bar Lead

Store Bar Lead

Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.

Rebag is actively seeking a Store Bar Lead focused on delivering a best-in-class experience to every client looking at selling their once-loved item working out of our Brickell retail store. This client-focused role involves efficiently advising, educating, processing customers' products, and assisting customers. Candidates are responsible for providing an elevated customer experience to confidently interact and engage with customers. This is a true start-up sales environment that is led by ground-breaking technology.

Job Responsibilities :

• Deliver best-in-class experience to every client to build familiarity, comfort, and trust
• Capture client information that will build a stronger connection
• Sustain client relationship through CRM systems
• Manage inventory system for store
• Train and assist, along side retail operation team, all store employees on Inventory sourcing systems
• Educate every client on C.L.A.I.R. technology and the resale industry
• Manage customer ticket system for store and ensure all employees are following proper protocol
• Audit all inventory purchased from customer
• Engage and assist in selling items to customers during down time
• Achieve sales target consistently
• Plan and execute schedule for store bar and ensure deadlines are met
• Manage appointment calendar for store
• Communicate to store team clear expectations and training of product buying platforms

How We Measure Success :

What We Expect You to Bring To The Table :