As a Lead Deal Coordinator at Redfin youll flex your leadership skills to help us develop an exceptional team of Coordinators resulting in a better employee experience delighted agents and satisfied customers. Youll serve as an essential resource for other Redfin Coordinators as well as a coach and mentor encouraging best practices and modeling Redfin values.
As the team grows youll also assist with initial training and onboarding to make sure we continue to deliver excellent service. Youll mentor Newfins when they complete their initial training and work hand in hand with their manager to set them up for success. Youll take direction from the local Support Manager possibly supporting multiple markets or teams.
The right candidate for this role is a superstar Deal Coordinator ultimate people-person and subject matter expert who leads by example and is interested in exploring a career in people management.
Day-to-day responsibilities :
Provide lead support to Listing and / or Transaction Coordinators as directed by management
Ongoing shadowing coaching and development
Assist with resource documentation and manual creation
Onboard and train new coordinators
Provide deal coverage as needed
Deal auditing
Assist with new feature roll-out communication and implementation
Stay up to date on changing regulations and procedures
Load balancing and coverage management in tandem with Support Manager
Work with Support Manager to maintain positive team morale
Qualifications :
Real estate license required
12 months as a Listing Coordinator Transaction Coordinator or Market Coordinator preferred
Advanced knowledge of the activation transaction closing and / or lending processes
Experience coaching with the ability to influence and bring out the best in your peers
Ability to recognize high performers based on data and interaction with the team
Expert in time management with the ability to prioritize and quickly shift gears between tasks
Champion of Deal Queue and Redfinesse
Keen attention to detail
Consistently drives for results and celebrates successes
Demonstrates Redfins core values at all times
Proven history of building relationships with clients and team members
Identifies inefficiencies in our systems / services and comes up with ideas to make things better
Excellent attention to detail with the ability to spot strengths opportunities and inefficiencies in your teams workflow
Strong written and oral communication skills to relay process changes to the team effectively
Benefits :
Three weeks of paid vacation plus paid parental leave sick leave & flex days
Choose from various full-family medical dental and vision plans with low out-of-pocket expenses
REALTOR association MLS dues and state license fees reimbursed
401(k) and Employee Stock Purchase Plan
About Redfin :
Our mission is to redefine real estate in the consumers favor. As a full-service brokerage with the most-visited nationwide brokerage website we combine our own technology and real estate agents to make buying or selling a home faster easier and more efficient. We believe real estate can be betterfor customers for agents for everyone.
The compensation information below is provided in compliance with all applicable disclosure requirements.
Base Pay Range : $27.20 - 40.70. Actual base pay will depend on varying circumstances including the position location individual qualifications market finances and other operational business needs. Compensation may also include bonuses and equity.
We offer a generous benefits package including flexible vacation that supports the importance of time away from work for rest and relaxation paid parental leave sick leave (accrued at 1 hour for every 30 hours worked) medical dental and vision insurance benefits flexible spending account health savings account life and disability insurance fertility benefits Employee Assistance Programs and 401(k) employer match.
#LI-Remote
Redfin is an equal opportunity employer committed to hiring a diverse workforce.
A diverse inclusive culture is vital to Redfins mission of making real estate better for people from all walks of life. Were proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.
Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression and any other characteristic protected by applicable federal state or local law. If you need accommodation in the application or recruitment process because of a disability or special need please contact
Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts including but not limited to the California San Francisco and Los Angeles County Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here .
Redfin accepts applications on an ongoing basis.
Required Experience :
IC
Key Skills
Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture
Employment Type : Full-Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 27 - 40
Lead Coordinator • Seattle, Oregon, USA